Assistant in Training

The Buckle, Inc.•Layton, UT

4d•Onsite

About The Position

The Assistant in Training (AIT) supports the Store Manager and Leadership Team in creating an enjoyable shopping experience for Guests. The role performs sales, merchandising, and operational tasks, including cashiering, merchandise display and pulls, register procedures, and routine facility cleaning. The AIT helps develop sales, recruit Teammates, and provide leadership; shares responsibility for training and motivating Teammates; and acts as Store Manager in the manager’s absence. The Assistant Manager role is a progression from AIT and includes additional higher-level duties, while most duties are shared. The position focuses on Guest service and sales generation, Teammate recruiting and development, visual merchandising, store operations, and leadership. The AIT works toward sales goals, maintains product and promotion knowledge, coaches and trains Teammates, supports visual standards and inventory presentation, and helps ensure store procedures and policies are followed. The role assists the Store Manager in supervising and may travel to cover other stores within the district based on business needs. This role is performed in a retail store setting with usually moderate noise. Regular work includes standing, walking, handling merchandise, reaching, climbing or balancing, and other movement; the position also requires the ability to lift and maneuver 50 pounds throughout the store and backroom.

Requirements

High school diploma or GED, or one to three months of related retail experience and/or training, or an equivalent combination of education and experience.
Ability to perform the essential duties satisfactorily, with reasonable accommodations where applicable.
Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs.
Ability to travel and cover other stores within the district based on business needs.
Ability to stand, walk, use hands to handle or feel, reach, climb or balance, jump, stoop, kneel, crouch, crawl, and talk or hear; sitting is occasionally required.
Physical ability to lift and maneuver 50 pounds throughout the store and backroom.
Vision abilities including close, distance, and color vision, peripheral vision, depth perception, and the ability to adjust focus.
Ability to communicate professionally, give and receive feedback, support leadership, and handle challenging situations with Guests or Teammates.

Responsibilities

Greet Guests, provide attentive and knowledgeable service, identify their needs, recommend merchandise, and help create a wardrobing experience.
Meet personal sales goals and support store sales performance, business builders, Guest loyalty, fit appointments, credit card goals, and denim sales.
Use and complete the Sales Presentation Guide, maintain knowledge of products, promotions, policies, payment and exchange procedures, and security practices.
Build Guest relationships and client-based business, recognize Guest levels, and communicate relevant information to the Team.
Plan sales goals with the Store Manager and demonstrate ownership of store sales results.
Identify recruiting opportunities and assist the Store Manager with recruiting and staffing needs.
Train, coach, motivate, and develop Teammates in accountability, shift orientation, Loss Prevention, sales presentation, product knowledge, showmanship, and other role-specific standards.
Help maintain a positive floor culture, model the dress code, support daily setup and training, and motivate Teammates to complete assigned tasks.
Support department results, check-ins, department calendars, weekly delegation, education focus, and execution of store business goals.
Manage and demonstrate zone ownership; partner with the Store Manager on the four visual zones and ensure Teammates follow visual standards, the visual library, and weekly checklists.
Maintain store presentation by ensuring the sales floor is sized, freight is displayed appropriately, and visual standards are followed on the floor and in the backroom.
Identify merchandising opportunities and communicate recommendations to the Store Manager; use the Performance Tracker to support store performance.
Work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on business needs.
Use the planner and complete opening and closing checklists; execute and train others on opening and closing procedures.
Recognize security risks and theft, follow Loss Prevention guidelines, and execute point-of-sale procedures.
Handle Guest and Teammate concerns professionally; communicate policy violations and concerns to the appropriate management or Human Resources contacts.
Complete scheduled shifts and cover shifts when needed; maintain a clean, organized, and shoppable store.
Complete new-hire paperwork and tasks promptly and accurately under Human Resources guidelines and legal policies.
Complete markdowns, pulls, freight processing, recalls, and returns to vendors; monitor and maintain adequate supplies inventory.
Build relationships and communicate with Corporate Office departments to help operate the store effectively.
Handle emergencies in the Store Manager’s absence in accordance with company guidelines.
Support leadership, provide and receive feedback, conduct interviews as needed, solve problems, and promote personal and store growth.
Apply the company’s Code of Ethics, policies, procedures, handbooks, and Commitment to Success.
Travel to and cover other stores within the district based on business needs.
Perform other duties and special projects as assigned.