Assistant in Training

The Buckle, Inc.•Albuquerque, NM

3d•Onsite

About The Position

The Assistant in Training (AIT) and Assistant Manager help fulfill Buckle’s mission to create the most enjoyable shopping experience possible for Guests. They perform sales, merchandising, and operational tasks assigned by store management, including cashiering, merchandise displays and pulls, register procedures, and routine facility cleaning. Working directly with the Store Manager and Leadership Team, they help develop sales, recruit Teammates, and provide leadership. They share responsibility for training and motivating Teammates and act as Store Manager in the manager’s absence. The Assistant Manager role is a progression from AIT and includes additional high-level duties, while most responsibilities are shared. The role involves delivering attentive Guest service, meeting sales goals, supporting recruiting and Teammate development, maintaining visual merchandising standards, and carrying out store operations. AITs assist with supervision and leadership, help keep the store organized and shoppable, and may travel to cover other stores in the district based on business needs. This position is performed in a retail store setting and requires a flexible schedule based on store and business needs.

Requirements

High school diploma or GED, or one to three months of related retail experience and/or training, or an equivalent combination of education and experience.
Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of and day after Thanksgiving and Christmas, based on store and business needs.
Ability to travel to and cover other stores within the district based on business needs.
Ability to lift and maneuver 50 pounds throughout the store and backroom.
Ability to perform the physical activities described for the role, including standing, walking, handling objects, reaching, climbing or balancing and jumping, stooping, kneeling, crouching or crawling, and talking or hearing.
Ability to execute and teach point-of-sale procedures and use store tools and systems.
Ability to provide Guest service, communicate effectively, coach and motivate Teammates, and respond professionally to challenging situations.

Responsibilities

Greet Guests, provide knowledgeable and engaging service, recommend merchandise, and help fulfill Guest needs, including by suggesting additional items and building client relationships.
Meet personal sales, sales-per-hour, average-sale, and total net sales goals; support store sales performance and business builders such as fit appointments, credit card, and Guest Connect.
Use the Sales Presentation Guide (SPG), product knowledge, sales education, and showmanship to support sales results and coach Teammates.
Maintain knowledge of promotions, payment and exchange policies, security practices, and return procedures.
Help recruit, train, coach, motivate, and develop Teammates; support interviews, staffing needs, shift orientation, Loss Prevention, sales presentation standards, and ongoing training.
Partner with the Store Manager and Leadership Team to set education focuses, plan sales goals, delegate tasks, and implement department and store initiatives.
Maintain contact lists and identify potential recruits using available referral and recruiting resources.
Own and influence product zones; delegate and review visual merchandising work, uphold visual standards and checklists, and communicate merchandising opportunities to the Store Manager.
Ensure the sales floor is appropriately sized and freight is displayed; maintain visual standards on the floor and in the backroom.
Carry out store operations, including opening and closing checklists, point-of-sale procedures, markdowns, pulls, freight, recalls, and returns to vendors.
Maintain a clean, organized, and shoppable store; monitor supplies and communicate merchandise-handling concerns.
Follow Loss Prevention, security, payment, return, exchange, ethics, and company policy requirements; report policy violations and concerns through appropriate channels.
Complete scheduled shifts and cover shifts when needed; work a flexible schedule that may include mornings, evenings, weekends, and specified holiday periods.
Assist with supervision of the store and act as Store Manager in the manager’s absence, including handling emergencies in accordance with company guidelines.
Complete new-hire paperwork and tasks according to Human Resources guidelines and legal policies.
Provide feedback, support leadership, promote team and store growth, and complete special projects and other assigned duties.
Travel to and cover other stores within the district based on business needs.