Assistant in Training

The Buckle, Inc.•Logan Township, PA

5d•Onsite

About The Position

The Assistant in Training (AIT) supports the Store Manager and Leadership Team in fulfilling Buckle’s mission to create the most enjoyable shopping experience possible for Guests. The role combines sales, guest service, merchandising, recruiting, teammate training, and store operations. The AIT helps develop sales, recruit Teammates, and train and motivate the team, and acts as Store Manager in the manager’s absence. The Assistant Manager role is a progression from AIT, with additional higher-level duties, although most responsibilities are shared. The position includes serving Guests throughout the store, meeting sales goals, developing client relationships, and demonstrating product knowledge and showmanship. The AIT also helps recruit, train, coach, and develop Teammates; supports visual merchandising and zone ownership; and performs operational tasks such as opening and closing procedures, point-of-sale work, inventory handling, loss prevention, and maintaining a clean, organized store. The role assists the Store Manager with supervision, staffing, planning, store performance, and responding to emergencies when the Store Manager is absent. The role is performed in a retail store setting, where noise is usually moderate. The Teammate must be able to perform the essential functions described, with reasonable accommodations where applicable. The position requires regular standing, walking, use of hands, reaching, climbing or balancing and jumping, stooping, kneeling, crouching or crawling, and talking or hearing; sitting is occasional. It also requires the physical ability to lift and maneuver up to 50 pounds throughout the store and backroom.

Requirements

High school diploma or GED, or one to three months of related retail experience and/or training, or an equivalent combination of education and experience.
Ability to provide strong customer service and demonstrate sales, product knowledge, and showmanship.
Ability to train, coach, motivate, and communicate effectively with Teammates and leaders.
Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas.
Ability to complete scheduled shifts and cover shifts when needed.
Ability to travel to and cover other stores within the district based on business needs.
Ability to lift and maneuver 50 pounds throughout the store and backroom.
Ability to regularly stand, walk, use hands to handle or feel items, reach, climb or balance and jump, stoop, kneel, crouch or crawl, and talk or hear; occasional sitting is required.
Required vision abilities include close, distance, and color vision, peripheral vision, depth perception, and the ability to adjust focus.

Responsibilities

Provide friendly, engaging, and knowledgeable service to Guests; answer questions, recommend merchandise, help locate products, and suggest additional items.
Meet personal sales-per-hour, average-sale, and total net sales goals; contribute to store sales, business-builder, denim, and guest-loyalty results.
Use the Sales Presentation Guide and product education to support sales presentations and create a strong Guest experience.
Build Guest relationships and client-based business, recognize Guest levels, and support fit appointments, Buckle credit card, and Guest Connect activity.
Plan sales goals with the Store Manager and demonstrate ownership of store sales performance.
Identify recruiting opportunities and assist the Store Manager with recruitment and staffing needs.
Train, coach, motivate, and develop Teammates in sales, service, loss prevention, shift orientation, store standards, and other assigned areas.
Support daily setup, training, performance reviews, department actions, and education focus; use the Performance Tracker and Weekly Delegation Worksheet.
Demonstrate leadership, communicate with the team, maintain a positive floor culture, and model the dress code and expected standards.
Own and influence product presentation through zone ownership; assign projects, demonstrate visual tools, and partner with the Store Manager on the four zones.
Monitor visual standards, the Visual library, and Weekly Visual Checklist; ensure freight is displayed appropriately and the sales floor is sized and shoppable.
Identify merchandising opportunities and recommend solutions to the Store Manager; conduct store tours and take action to improve visual results.
Work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs.
Use the planner and complete opening and closing checklists; execute and teach point-of-sale procedures and other store tools.
Recognize and address security risks and theft; follow loss prevention guidelines, including daily bag and purse checks.
Complete scheduled shifts and cover shifts when needed; maintain a clean, organized, and shoppable store.
Handle payments, returns, exchanges, markdowns, pulls, freight, recalls, and return-to-vendor tasks in accordance with policies and procedures.
Complete new-hire paperwork and tasks according to Human Resources guidelines and legal policies; monitor store supply inventory.
Communicate merchandise-handling concerns, policy violations, and Teammate or Guest concerns to the appropriate leaders or Human Resources in a timely and confidential manner.
Assist the Store Manager in planning, store operations, communication with Corporate Office departments, and supervising the store.
Handle emergencies in the Store Manager’s absence in accordance with company guidelines.
Conduct interviews as needed, support leadership, resolve problems, and travel to or cover other stores within the district based on business needs.
Perform other duties and special projects as assigned.