Assistant in Training

The Buckle, Inc.•Garfield Township, MI

4d•Onsite

About The Position

The Assistant in Training (AIT) supports the Store Manager and Leadership Team in creating an enjoyable shopping experience for Guests. The role combines sales, merchandising, and store operations, including cashiering, merchandise display and pulls, register procedures, and routine facility cleaning. The AIT helps develop sales, recruit Teammates, and provide leadership; shares responsibility for training and motivating Teammates; and acts as Store Manager in the Store Manager’s absence. The Assistant Manager role is a progression from AIT and includes additional higher-level duties, though most duties are shared. The position requires delivering strong customer service and sales results, developing Teammates, maintaining visual and operational standards, and supporting store leadership. The AIT assists with recruiting and training, coordinates merchandising and department activities, carries out store procedures, and may travel to cover other stores within the District based on business needs. This is a full-time retail-store position. The schedule is flexible and may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, according to store and business needs. The Teammate regularly works in a retail store with usually moderate noise. Physical duties include standing, walking, reaching, handling items, climbing or balancing, jumping, stooping, kneeling, crouching, crawling, and lifting or maneuvering up to 50 pounds throughout the store and backroom; sitting is occasional. A high school diploma or GED, one to three months of related retail experience and/or training, or an equivalent combination is specified. Full-time benefits are available after the applicable waiting period and include insurance, spending and savings accounts, paid time off, a 401(k) retirement plan, a Teammate discount, performance bonuses, leave options, and an Employee Assistance Program.

Requirements

High school diploma or general education degree (GED), or one to three months of related retail experience and/or training, or an equivalent combination of education and experience.
Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs.
Ability to travel to and cover other stores within the District based on business needs.
Ability to perform the physical demands of the role, including lifting and maneuvering up to 50 pounds throughout the store and backroom.
Ability to perform essential duties satisfactorily; reasonable accommodations may be made for individuals with disabilities.

Responsibilities

Greet Guests and provide friendly, engaging, knowledgeable service throughout the store.
Recommend and locate merchandise based on Guest needs, suggest additional items, and create a wardrobing experience.
Meet personal sales-per-hour, average-sale, total-net-sales, and other performance goals; contribute to store sales and business-builder results.
Use and complete the Sales Presentation Guide (SPG), support Guest loyalty, fit appointments, Buckle credit card, and Guest Connect efforts, and build client relationships.
Maintain knowledge of merchandise, promotions, payment and exchange policies, security practices, and product education; share that knowledge with Teammates and Guests.
Plan sales goals with the Store Manager and demonstrate ownership of store sales performance.
Recognize recruiting opportunities, assist the Store Manager with staffing needs, and maintain a current contact list of potential talent.
Train, coach, motivate, and develop Teammates in sales, service, accountability, shift orientation, Loss Prevention, product presentation, and other role-specific needs.
Help establish a positive floor culture, demonstrate the dress code and product showmanship, and support daily setup, training, performance reviews, and delegated tasks.
Coordinate department results and actions, execute department calendars and weekly delegations, and help implement the store’s education focus.
Own and influence product presentation through zone ownership; assign projects, demonstrate visual tools, and partner with the Store Manager to delegate and review zones.
Monitor visual standards, the Visual library, and Weekly Visual Checklist; maintain floor and backroom standards and communicate merchandising opportunities and recommendations.
Keep the sales floor sized and freight appropriately displayed, anticipate product changes, and use the Performance Tracker to identify improvements.
Use the planner and complete opening and closing checklists; execute and train others on these procedures.
Watch for security risks and theft, follow Loss Prevention guidelines including daily bag and purse checks, and execute and teach POS procedures.
Handle payments, returns, exchanges, calls from the Corporate Office, and other store procedures in accordance with company policies.
Complete scheduled shifts and cover shifts when needed; maintain a clean, organized, shoppable store and adequate supplies.
Complete markdowns, pulls, inbound and outbound freight, recalls, and Return to Vendor work; provide feedback about merchandise handling.
Complete new-hire paperwork and tasks accurately and promptly in accordance with HR guidelines and legal policies.
Communicate policy violations and Teammate or Guest concerns to the appropriate leadership or Human Resources contacts in a timely, confidential manner.
Support the Store Manager in supervising, conduct interviews as needed, provide and receive feedback, and promote personal and store growth.
Travel to and cover other stores within the District based on business needs.
Handle emergencies in the Store Manager’s absence in accordance with Company guidelines and perform other assigned duties.