Assistant in Training

Palouse Empire Mall•Moscow, ID

10h•Onsite

About The Position

The Assistant in Training (AIT) and Assistant Manager help fulfill Buckle’s mission to create the most enjoyable shopping experience possible for Guests. They perform sales, merchandising, and operational tasks assigned by store management, and work with the Store Manager and Leadership Team to develop sales, recruit Teammates, and provide leadership. They share responsibility for training and motivating Teammates and act as Store Manager in the Store Manager’s absence. The Assistant Manager position is a progression from AIT and includes additional higher-level duties, while most responsibilities are shared. The role focuses on providing engaging Guest service and meeting sales goals; recruiting, training, coaching, and developing Teammates; maintaining visual merchandising standards; and completing store operations and leadership tasks. The position requires flexibility to work mornings, evenings, weekends, and specified holiday periods according to store and business needs. The Teammate regularly works in a retail store setting with a usually moderate noise level.

Requirements

High school diploma or general education degree (GED), or one to three months of related retail experience and/or training, or an equivalent combination of education and experience.
Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of and day after Thanksgiving and Christmas, based on store and business needs.
Ability to complete scheduled shifts and cover shifts when needed.
Ability to travel to and cover other stores within the district based on business needs.
Ability to perform sales, merchandising, operational, and leadership duties and meet the essential functions of the role.
Ability to stand, walk, use hands to handle or feel items, reach, climb or balance and jump, stoop, kneel, crouch or crawl, and talk or hear; occasional sitting is required.
Physical ability to lift and maneuver 50 pounds throughout the store and backroom.
Vision abilities including close, distance, color, and peripheral vision, depth perception, and ability to adjust focus.

Responsibilities

Greet Guests, provide attentive and knowledgeable service, recommend merchandise, and help create a wardrobing experience.
Meet personal sales and store sales goals, support business builders and Guest loyalty, and maintain strong Guest relationships.
Use the Sales Presentation Guide (SPG), product education, showmanship, and available inventory tools to support sales.
Plan sales goals with the Store Manager and demonstrate ownership of store sales performance.
Identify recruiting opportunities and assist the Store Manager with recruitment and staffing needs.
Train, coach, motivate, and develop Teammates, including supporting accountability, shift orientation, Loss Prevention, sales presentation, and non-sales role training.
Maintain a positive floor culture, model dress code and leadership standards, and communicate with Teammates and fellow leaders.
Support department goals, execute department calendar actions, and track delegated work.
Own and influence product zones, assign projects, train Teammates on visual standards, and maintain visual presentation on the sales floor and in the backroom.
Recognize merchandising opportunities, communicate recommendations, and help keep the sales floor sized and freight appropriately displayed.
Use store planning tools and complete opening and closing checklists.
Execute and teach Point of Sale procedures, payment, return, exchange, and Loss Prevention policies.
Recognize security risks and theft, follow Loss Prevention guidelines, and complete required daily bag and purse checks.
Maintain a clean, organized, and shoppable store and provide feedback about merchandise handling concerns.
Complete scheduled shifts and cover shifts when needed; handle schedule changes professionally.
Complete markdowns, pulls, freight handling, recalls, and returns to vendors.
Ensure new-hire paperwork and tasks are completed promptly and accurately according to company and legal guidelines.
Build effective communication with Corporate Office departments and maintain adequate store supplies.
Handle emergencies in the Store Manager’s absence according to company guidelines.
Communicate policy violations and Teammate or Guest concerns to appropriate management or Human Resources.
Assist the Store Manager in supervising and support personal and store growth.
Conduct daily interviews as needed and help develop the team.
Travel to and cover other stores within the district based on business needs.
Perform other duties and special projects as assigned.