Assistant in Training

The Buckle, Inc.•San Angelo, TX

3d•Onsite

About The Position

The Assistant in Training (AIT) and Assistant Manager help fulfill Buckle’s mission to create the most enjoyable shopping experience possible for Guests. They perform sales, merchandising, and operational tasks assigned by store management, including cashiering, merchandise displays and pulls, register procedures, and routine facility cleaning. Working with the Store Manager and Leadership Team, they help develop sales, recruit Teammates, and provide leadership. They share responsibility for training and motivating Teammates and act as Store Manager in the manager’s absence. The Assistant Manager role is a progression from AIT and includes additional higher-level duties, while most duties are shared. The position focuses on Guest service and sales generation, recruiting and developing Teammates, visual merchandise management, store operations, and leadership. The role assists the Store Manager in supervising and may involve travel to cover other stores within the district based on business needs. The position is performed in a retail store setting with usually moderate noise. Teammates regularly stand and walk and may need to lift and maneuver up to 50 pounds throughout the store and backroom.

Requirements

High school diploma or general education degree (GED), or one to three months of related retail experience and/or training, or an equivalent combination of education and experience.
Ability to work a flexible schedule, potentially including mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas.
Ability to travel to and cover other stores within the district based on business needs.
Ability to perform the essential duties satisfactorily, with reasonable accommodation where applicable.
Physical ability to stand, walk, use hands to handle or feel objects, reach, climb or balance and jump, stoop, kneel, crouch or crawl, and talk or hear; occasional sitting is required.
Physical ability to lift and maneuver 50 pounds throughout the store and backroom.
Close, distance, and color vision; peripheral vision; depth perception; and ability to adjust focus.

Responsibilities

Provide friendly, engaging, and consistent Guest service throughout the store; answer questions, recommend and locate merchandise, anticipate Guest needs, and create wardrobing experiences.
Demonstrate product knowledge and sales techniques, share sales and promotion information, and maintain knowledge of payment, exchange, return, and security practices.
Meet personal sales-per-hour, average sales, total net sales, business-builder, and Guest loyalty performance standards; plan sales goals with the Store Manager and take ownership of store sales performance.
Use the Sales Presentation Guide and available inventory tools to support sales, expand Guest selections, and build client relationships.
Lead by example through showmanship, customer service, attentiveness, and consistent leadership actions; recognize and communicate Guest levels and seek feedback to improve presentations.
Identify recruiting opportunities, assist the Store Manager with staffing needs, and maintain current contact lists and potential talent.
Train, coach, motivate, and develop Teammates in accountability, shift orientation, loss prevention, sales presentation, product knowledge, and other training needs.
Support daily setup, training, impacting, and review; use the Performance Tracker, department calendars, and Weekly Delegation Worksheet to execute goals and tasks.
Promote a positive floor culture, demonstrate dress-code expectations, and help Teammates improve denim showmanship and product presentation.
Own and influence product presentation through zone ownership; assign zones and projects, demonstrate tools and processes, and partner with the Store Manager to manage all four zones.
Ensure Teammates follow visual standards, the visual library, and the Weekly Visual Checklist; maintain an appropriately sized sales floor and display new freight.
Identify merchandising opportunities and visual improvements, communicate recommendations to the Store Manager, and maintain visual standards on the sales floor and in the backroom.
Work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs.
Use the planner and complete opening and closing checklists; execute and teach point-of-sale procedures and other store tools.
Recognize security risks and theft, follow loss-prevention guidelines including daily bag and purse checks, and handle emergencies in the Store Manager’s absence according to Company guidelines.
Complete scheduled shifts and cover shifts when needed; maintain a clean, organized, and shoppable store.
Complete markdowns, pulls, inbound and outbound freight, recalls, and returns to vendors; monitor store supply inventory and communicate merchandise-handling concerns.
Complete new-hire paperwork and tasks accurately and promptly under Human Resources guidelines and legal policies.
Communicate policy violations and Teammate or Guest concerns confidentially and promptly to the Store Manager, District Manager, and/or Human Resources.
Apply the Company’s Code of Ethics, policies, procedures, handbooks, and Commitment to Success; establish effective communication with Corporate Office departments.
Support leadership, give and receive feedback, promote personal and store growth, conduct interviews as needed, solve problems, and handle schedule changes professionally.
Perform special projects and other duties as assigned.