Assistant in Training

The Buckle, Inc.•Fort Dodge, IA

4d•Onsite

About The Position

The Assistant in Training (AIT) and Assistant Manager help fulfill Buckle’s mission to create the most enjoyable shopping experience possible for Guests. The role performs sales, merchandising, and operational tasks assigned by store management, including cashiering, merchandise displays and pulls, register procedures, and routine facility cleaning. Working directly with the Store Manager and Leadership Team, the AIT helps develop sales, recruit Teammates, and provide leadership. The role shares responsibility for training and motivating Teammates and acts as Store Manager in the manager’s absence. The Assistant Manager role is a progression from AIT and includes additional higher-level duties, although most responsibilities are shared. The position focuses on Guest service and sales, recruiting and developing Teammates, visual merchandising, store operations, and leadership. It assists the Store Manager in supervising and may require travel to and coverage of other stores in the district based on business needs. The position requires a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, depending on store and business needs. The role is performed in a retail store setting with usually moderate noise. Physical duties regularly include standing, walking, handling objects, reaching, climbing or balancing, jumping, stooping, kneeling, crouching or crawling, and talking or hearing. The Teammate must be able to lift and maneuver 50 pounds throughout the store and backroom. Sitting is occasional; specified vision abilities include close, distance, color, and peripheral vision, depth perception, and adjusting focus.

Requirements

High school diploma or GED, or one to three months of related retail experience and/or training, or an equivalent combination of education and experience.
Ability to provide strong customer service, communicate effectively, and maintain a positive and professional attitude with Guests and Teammates.
Ability to meet sales goals and demonstrate product knowledge, sales presentation skills, and Guest-focused showmanship.
Ability to train, coach, motivate, and develop Teammates and to give and receive feedback.
Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on business needs.
Ability to complete scheduled shifts and cover shifts when needed.
Ability to travel to and cover other stores within the district based on business needs.
Ability to lift and maneuver 50 pounds throughout the store and backroom.
Ability to regularly stand, walk, handle and feel objects, reach, climb or balance, jump, stoop, kneel, crouch or crawl, and talk or hear; occasional sitting is required.
Required vision abilities include close, distance, color, and peripheral vision, depth perception, and the ability to adjust focus.

Responsibilities

Greet Guests warmly and provide knowledgeable, attentive service, answering questions and recommending merchandise based on their needs.
Meet personal sales goals and contribute to store sales, average sale, business-builder, denim, and Guest loyalty results; plan sales goals with the Store Manager.
Demonstrate product knowledge and showmanship, build Guest relationships and client-based business, and use sales tools such as the Sales Presentation Guide and inventory search tools.
Support recruiting by identifying candidates, using referral resources, assisting the Store Manager with staffing, and keeping talent contacts up to date.
Train, coach, motivate, and develop Teammates in sales, Guest service, accountability, loss prevention, shift orientation, product presentation, and non-sales responsibilities.
Participate in daily setup, training, impacting, and review; use the Performance Tracker and department calendars to track and execute goals and delegated actions.
Own and influence visual merchandising and store zones; assign and review projects, maintain visual standards, and ensure merchandise is sized and displayed appropriately.
Identify merchandising opportunities and communicate recommendations to the Store Manager; maintain visual standards on the sales floor and in the backroom.
Perform and teach operational procedures, including opening and closing checklists, point-of-sale procedures, freight handling, markdowns, pulls, recalls, and vendor returns.
Maintain a clean, organized, and shoppable store; monitor supplies and provide feedback about merchandise handling concerns.
Follow payment, return, exchange, security, loss-prevention, ethics, and company policy requirements; recognize and address security risks and theft.
Complete scheduled shifts and cover shifts when needed; handle schedule changes professionally and work a flexible schedule as business needs require.
Communicate policy violations and Teammate or Guest concerns to the appropriate Store Manager, District Manager, or Human Resources contact in a timely and confidential manner.
Complete new-hire paperwork and tasks accurately and promptly in accordance with Human Resources guidelines and legal policies.
Assist the Store Manager in supervising, conducting interviews as needed, handling emergencies in the manager’s absence, and coordinating with Corporate Office departments.
Travel to and cover other stores within the district based on business needs.
Perform other duties and special projects as assigned.