Assistant in Training

The Buckle, Inc.•Onalaska, WI

3d•Onsite

About The Position

The Assistant in Training (AIT) and Assistant Manager help fulfill Buckle’s mission to create the most enjoyable shopping experience possible for Guests. They perform sales, merchandising, and operational tasks assigned by store management, including cashiering, merchandise displays and pulls, register procedures, and routine facility cleaning. They work with the Store Manager and Leadership Team to develop sales, recruit Teammates, and provide leadership. They share responsibility for training and motivating Teammates and act as Store Manager in the manager’s absence. The Assistant Manager role is a progression from AIT and includes additional higher-level duties, while most responsibilities are shared. The position supports Guest service and sales, Teammate recruiting and development, visual merchandising, store operations, and leadership. The role requires a flexible schedule based on store and business needs, including mornings, evenings, weekends, and the day of and day after Thanksgiving and Christmas. It also requires the ability to travel to and cover other stores in the district when needed. The role regularly takes place in a retail store with a usually moderate noise level. Physical demands include regularly standing, walking, handling items, reaching, climbing or balancing, jumping, stooping, kneeling, crouching or crawling, and talking or hearing; sitting is occasional. The Teammate must be able to lift and maneuver 50 pounds throughout the store and backroom. Required vision includes close, distance, color, peripheral, depth perception, and the ability to adjust focus.

Requirements

High school diploma or GED, or one to three months of related retail experience and/or training, or an equivalent combination of education and experience.
Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of and day after Thanksgiving and Christmas, based on store and business needs.
Ability to travel to and cover other stores within the district based on business needs.
Ability to lift and maneuver 50 pounds throughout the store and backroom.
Ability to perform the physical activities described for the role, including standing, walking, reaching, climbing or balancing, jumping, stooping, kneeling, crouching or crawling, and handling items.
Ability to provide leadership, train and motivate Teammates, communicate effectively, and give and receive feedback.
Ability to perform sales, merchandising, operational, and customer-service duties and follow company policies and procedures.

Responsibilities

Provide friendly, engaging, and knowledgeable service; recommend merchandise and help Guests locate or obtain products based on their needs.
Anticipate Guest needs, suggest additional items, create wardrobing experiences, and build client-based Guest relationships.
Meet personal sales-per-hour, average-sale, and total net sales goals; contribute to store sales performance and business-builder goals.
Use the Sales Presentation Guide (SPG), product knowledge, sales education, and showmanship to support sales and Teammate presentations.
Maintain knowledge of sales, promotions, payment and exchange policies, security practices, and return procedures.
Work with the Store Manager to plan sales goals, set education focuses, recruit for staffing needs, and support store business goals.
Recruit, train, coach, motivate, and develop Teammates; support onboarding, shift orientation, Loss Prevention, sales presentation, and non-sales position training.
Promote a positive floor culture, communicate with the Team, recognize Guest levels, ask for and remember Guest names, and demonstrate leadership during assigned segments.
Execute department actions, calendars, mid-week check-ins, delegation worksheets, and performance tracking; help Teammates complete daily tasks.
Own and influence product presentation through zone ownership; delegate, demonstrate, and review zones and ensure visual standards and checklists are followed.
Identify merchandising opportunities, provide recommendations to the Store Manager, maintain an appropriately sized and displayed sales floor, and uphold visual standards on the floor and in the backroom.
Complete opening and closing checklists, use store tools and planners, execute and teach Point of Sale procedures, and complete scheduled shifts or cover shifts as needed.
Monitor for security risks and theft, follow Loss Prevention guidance including bag and purse checks, and apply policies for payments, returns, exchanges, and store procedures.
Maintain a clean, organized, and shoppable store; handle freight, markdowns, pulls, recalls, vendor returns, and inventory of supplies.
Communicate policy violations and Teammate or Guest concerns promptly and confidentially to the appropriate leaders or Human Resources.
Complete new-hire paperwork and tasks according to Human Resources guidelines and legal policies; maintain communication with Corporate Office departments.
Assist the Store Manager in supervising; conduct interviews as needed, support leadership, provide and receive feedback, and handle schedule changes professionally.
Handle emergencies in the Store Manager’s absence according to company guidelines and perform other assigned duties or special projects.