Assistant in Training

The Buckle, Inc.•Jonesboro, AR

4d•Onsite

About The Position

The Assistant in Training (AIT) and Assistant Manager help fulfill Buckle’s mission to create the most enjoyable shopping experience possible for Guests. They perform sales, merchandising, and operational tasks assigned by store management, including cashiering, merchandise display and pulls, register procedures, and routine facility cleaning. They work with the Store Manager and Leadership Team to develop sales, recruit Teammates, and provide leadership. They share responsibility for training and motivating Teammates and act as Store Manager in the manager’s absence. The Assistant Manager role is a progression from AIT and includes additional high-level duties, while most responsibilities are shared. The role supports sales and Guest service, Teammate recruiting and development, visual merchandising, store operations, and leadership. The position assists the Store Manager in supervising and may require travel to and coverage of other stores within the district based on business needs. The Teammate regularly works in a retail store setting with a usually moderate noise level. The stated education and experience qualification is a high school diploma or GED, or one to three months of related retail experience and/or training, or an equivalent combination. Physical requirements include standing, walking, handling and reaching, climbing or balancing and jumping, stooping, kneeling, crouching or crawling, and the ability to lift and maneuver 50 pounds throughout the store and backroom.

Requirements

High school diploma or GED, or one to three months of related retail experience and/or training, or an equivalent combination of education and experience.
Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs.
Ability to travel to and cover other stores within the district based on business needs.
Ability to lift and maneuver 50 pounds throughout the store and backroom.
Ability to perform the physical activities described, including standing, walking, using hands, reaching, climbing or balancing and jumping, stooping, kneeling, crouching or crawling, and talking or hearing.
Ability to perform the essential duties satisfactorily, with reasonable accommodations available for individuals with disabilities.

Responsibilities

Provide friendly, engaging, and knowledgeable Guest service; recommend merchandise, support purchases and returns, build Guest relationships, and help create a wardrobing experience.
Meet personal sales goals and contribute to store sales performance, Guest loyalty, and business-builder results; use the Sales Presentation Guide and plan sales goals with the Store Manager.
Demonstrate product knowledge and showmanship, communicate sales and promotional information, and lead by example on the sales floor.
Recognize recruiting opportunities and assist the Store Manager with recruiting and staffing needs, interviews, and maintaining a contact list of potential talent.
Train, coach, motivate, and develop Teammates in sales, service, accountability, loss prevention, shift orientation, and other assigned duties; identify and follow through on training needs.
Support positive team culture, communicate with fellow leaders and Teammates, provide and receive feedback, and help delegate and implement store education priorities.
Own and influence merchandise zones; demonstrate and delegate visual standards, review zone execution, and ensure the sales floor and backroom meet visual standards.
Identify merchandising opportunities and solutions, ensure new freight is appropriately displayed and the sales floor is sized, and use the Performance Tracker to support store performance.
Work a flexible schedule that may include mornings, evenings, weekends, Thanksgiving, and Christmas, based on store and business needs; complete scheduled shifts and cover shifts when needed.
Use the planner and complete opening and closing checklists; execute and teach point-of-sale procedures and other store tools and processes.
Recognize security risks and theft, follow loss-prevention guidelines including daily bag and purse checks, and apply policies for payments, returns, and exchanges.
Maintain a clean, organized, and shoppable store; handle markdowns, pulls, freight, recalls, vendor returns, and inventory of supplies.
Complete new-hire paperwork and tasks accurately and promptly in accordance with Human Resources guidelines and legal policies.
Communicate policy violations, Teammate or Guest concerns, and merchandise-handling concerns to the appropriate managers or departments in a timely manner.
Establish effective communication with Corporate Office departments and assist the Store Manager with store operations, planning, and emergencies in the Store Manager’s absence.
Support leadership, promote personal and store growth, handle schedule changes professionally, and perform special projects and other assigned duties.