Assistant in Training

The Buckle, Inc.•Victoria, TX

5d•Onsite

About The Position

The Assistant in Training (AIT) and Assistant Manager help fulfill Buckle’s mission to create the most enjoyable shopping experience possible for Guests. They perform sales, merchandising, and operational tasks assigned by store management, including cashiering, merchandise display and pulls, register procedures, and routine facility cleaning. They work with the Store Manager and Leadership Team to develop sales, recruit Teammates, and provide leadership. They share responsibility for training and motivating Teammates and act as Store Manager in the manager’s absence. The Assistant Manager role is a progression from AIT and includes additional high-level duties, though most responsibilities are shared. The position focuses on delivering Guest service and achieving sales goals; recruiting, training, and developing Teammates; managing visual merchandising; and supporting store operations and leadership. The role assists the Store Manager in supervising and may involve covering other stores within the District based on business needs. This is a full-time role in a retail store setting. The work environment is usually moderately noisy. The position requires a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, depending on store and business needs. Physical duties include regularly standing, walking, using hands, reaching, climbing or balancing and jumping, stooping, kneeling, crouching or crawling, and talking or hearing; sitting is occasional. The role requires the ability to lift and maneuver 50 pounds throughout the store and backroom.

Requirements

High school diploma or GED, or one to three months of related retail experience and/or training, or an equivalent combination of education and experience.
Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs.
Ability to lift and maneuver 50 pounds throughout the store and backroom.
Ability to perform the physical demands of the role, including standing, walking, reaching, climbing or balancing and jumping, stooping, kneeling, crouching or crawling, and talking or hearing.
Ability to deliver customer service, communicate effectively, work with and develop Teammates, and respond positively to feedback and changing business priorities.
Ability to travel to and cover other stores within the District based on business needs.

Responsibilities

Greet Guests, provide attentive and knowledgeable service, respond to merchandise questions, recommend products, and help Guests locate or obtain merchandise.
Anticipate Guest needs, suggest additional items, create wardrobing experiences, and build client relationships through Guest loyalty and follow-up.
Meet personal sales-per-hour, average sales, total net sales, and other store business-builder goals; plan sales goals with the Store Manager and take ownership of store sales performance.
Use and complete the Sales Presentation Guide (SPG), share product and sales knowledge, and demonstrate product showmanship to Guests and Teammates.
Maintain knowledge of promotions, payment policies, returns and exchanges, and security practices; provide service throughout the store, including the sales floor, fitting rooms, front area, and register.
Recognize recruiting opportunities and assist the Store Manager with recruiting and staffing needs, including maintaining contact lists and identifying talent.
Train, coach, motivate, and develop Teammates in sales, product knowledge, loss prevention, shift orientation, accountability, leadership, and non-sales positions.
Participate in daily setup, training, impacting, and reviews; use the Performance Tracker and motivate Teammates to complete assigned tasks.
Set and support department and store education focuses, execute department calendar actions, track delegated work, and contribute to business goals.
Own and influence product presentation through zone ownership; assign zones and projects, train Teammates on visual tools, and partner with the Store Manager to delegate and review visual zones.
Maintain visual standards, the Visual library, the Weekly Visual Checklist, and appropriate product sizing and freight displays; identify merchandising opportunities and recommend solutions.
Support store operations by completing opening and closing checklists, handling POS procedures, maintaining a clean and organized store, and processing markdowns, pulls, freight, recalls, and returns to vendors.
Follow loss prevention, security, payment, return, exchange, company policy, and Code of Ethics requirements; recognize risks and report concerns or policy violations appropriately.
Complete scheduled shifts and cover shifts when needed; handle schedule changes professionally and travel to cover other District stores when business needs require.
Assist the Store Manager in supervising, conduct interviews as needed, provide and receive feedback, handle emergencies in the Store Manager’s absence, and complete other assigned duties and projects.