Assistant in Training

The Buckle, Inc.•Columbia, MO

4d•Onsite

About The Position

The Assistant in Training (AIT) supports the Store Manager and Leadership Team in fulfilling Buckle’s mission to create the most enjoyable shopping experience possible for Guests. The role combines sales, merchandising, store operations, recruiting, training, and leadership responsibilities. AITs help develop sales, recruit and motivate Teammates, and may act as Store Manager in the Store Manager’s absence. The Assistant Manager role is a progression from AIT and includes additional position-specific duties, though most responsibilities are shared. The position includes providing attentive, knowledgeable Guest service; supporting personal and store sales goals; developing Teammates; maintaining visual standards; and carrying out operational and supervisory tasks. The role requires a flexible schedule, including mornings, evenings, weekends, and certain holiday periods, according to store and business needs. The Teammate regularly works in a retail store setting with usually moderate noise. This job description is not intended to include every duty or qualification, and reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Requirements

High school diploma or GED, or one to three months of related retail experience and/or training, or an equivalent combination of education and experience.
Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of and day after Thanksgiving and Christmas, based on store and business needs.
Ability to travel to and cover other stores within the District based on business needs.
Ability to perform the essential duties satisfactorily, with reasonable accommodations where applicable.
Physical ability to lift and maneuver 50 pounds throughout the store and backroom.
Regularly stand, walk, use hands to handle or feel objects, reach, climb or balance and jump, stoop, kneel, crouch or crawl, and talk or hear; occasionally sit.
Vision abilities including close, distance, color, peripheral, and depth perception, and ability to adjust focus.

Responsibilities

Greet Guests warmly and provide attentive, knowledgeable service throughout the store.
Recommend merchandise, help Guests locate or obtain products, suggest additional items, and create a wardrobing experience.
Maintain knowledge of products, sales, promotions, payment and exchange policies, and security practices; share product knowledge with the Team.
Meet personal sales and sales-per-hour goals, contribute to store sales performance, and use the Sales Presentation Guide (SPG) to achieve goals.
Build Guest relationships and client-based business; support Guest loyalty, fit appointments, Buckle credit card, and Guest Connect business builders.
Plan sales goals with the Store Manager and demonstrate ownership of store sales performance.
Recognize recruiting opportunities and assist the Store Manager with recruiting and staffing needs.
Train, coach, motivate, and develop Teammates in sales, loss prevention, shift orientation, accountability, leadership, and non-sales positions.
Help maintain a positive floor culture, communicate with fellow leaders and Teammates, and support daily setup, training, and performance reviews.
Execute department actions, education focuses, leadership playbook training, and weekly delegation activities.
Own and influence product through zone assignments and projects; demonstrate and review visual zones with the Store Manager.
Ensure Teammates follow visual standards, the Visual library, and the Weekly Visual Checklist; maintain visual standards on the sales floor and in the backroom.
Identify merchandising opportunities, keep the sales floor sized, display new freight appropriately, and recommend solutions to improve visual results.
Use the planner and complete opening and closing checklists; execute and train others on those checklists.
Recognize and respond to security risks and theft; follow Loss Prevention guidelines, including daily bag and purse checks.
Execute and teach Point of Sale (POS) procedures and follow policies for payments, returns, exchanges, and loss prevention.
Maintain a clean, organized, and shoppable store; complete markdowns, pulls, freight processing, recalls, and vendor returns.
Complete scheduled shifts and cover shifts when needed; work a flexible schedule, including mornings, evenings, weekends, and the day of and day after Thanksgiving and Christmas, based on business needs.
Complete new-hire paperwork and tasks accurately and promptly in accordance with Human Resources guidelines and legal policies.
Communicate merchandise-handling concerns, policy violations, and Teammate or Guest concerns to appropriate management or Human Resources in a timely, confidential manner.
Assist the Store Manager in supervising and handling emergencies in their absence in accordance with company guidelines.
Support store operations through planning, maintaining supply inventory, and communicating with Corporate Office departments.
Travel to and cover other stores within the District based on business needs.
Perform other duties and special projects as assigned.