Assistant in Training

The Buckle, Inc.•Bloomington, IN

4d•Onsite

About The Position

The Assistant in Training (AIT) supports the Store Manager and Leadership Team in fulfilling Buckle’s mission to create the most enjoyable shopping experience possible for Guests. The role combines sales, guest service, merchandising, and store operations with leadership development. The AIT helps develop sales, recruit and train Teammates, and motivate the team, and acts as Store Manager in the Store Manager’s absence. The Assistant Manager role is a progression from AIT and includes additional high-level duties, while most responsibilities are shared. The position includes providing product-focused service and achieving sales goals; developing and coaching Teammates; managing visual standards and merchandise presentation; and carrying out operational, security, administrative, and leadership responsibilities. The AIT assists the Store Manager in supervising and may travel to cover other stores within the district based on business needs. This role is based in a retail store setting with usually moderate noise. It requires a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs. Physical duties include standing, walking, handling merchandise, reaching, climbing or balancing, jumping, stooping, kneeling, crouching, crawling, and lifting and maneuvering up to 50 pounds throughout the store and backroom.

Requirements

High school diploma or GED, or one to three months of related retail experience and/or training, or an equivalent combination of education and experience.
Ability to provide customer service and perform sales, merchandising, and store operations duties.
Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas.
Ability to travel to and cover other stores within the district based on business needs.
Ability to lift and maneuver 50 pounds throughout the store and backroom.
Ability to perform the physical demands of the role, including standing, walking, reaching, climbing or balancing, jumping, stooping, kneeling, crouching, crawling, and communicating by talking and hearing.

Responsibilities

Provide friendly, engaging, and knowledgeable service; identify Guest needs, recommend merchandise, and build client relationships.
Meet personal sales-per-hour, average sales, total net sales, and other store sales goals; use the Sales Presentation Guide and support business builders and guest loyalty.
Demonstrate product knowledge and showmanship, communicate current promotions and policies, and support sales presentations across the team.
Plan sales goals with the Store Manager and take ownership of store sales performance.
Recognize recruiting opportunities and assist the Store Manager with recruiting and staffing needs.
Train, coach, motivate, and develop Teammates in sales, service, loss prevention, accountability, and other assigned duties.
Help maintain a positive floor culture, demonstrate dress and service standards, and coordinate daily tasks and training.
Support department results, implement education and sales focuses, and track delegated actions and training needs.
Own and influence product presentation through zone ownership; assign and review zones and visual projects with Teammates.
Maintain visual standards, floor sizing, freight presentation, and backroom organization; identify and communicate merchandising opportunities.
Use store tools and the Performance Tracker to identify and implement improvements to store performance and visual results.
Work a flexible schedule, complete assigned shifts, and cover shifts when needed.
Use the planner and complete opening and closing checklists; execute and train others on point-of-sale procedures.
Follow loss prevention, security, payment, return, exchange, and company policy procedures; identify and handle security risks and emergencies.
Maintain a clean, organized, and shoppable store; complete markdowns, pulls, freight tasks, recalls, and returns to vendors.
Complete new-hire paperwork and tasks in accordance with Human Resources guidelines and legal policies.
Communicate policy violations and Teammate or Guest concerns promptly and confidentially to appropriate management or Human Resources.
Build effective working relationships with Corporate Office departments and provide feedback to the Store Manager and Leadership Team.
Assist the Store Manager in supervising, conduct interviews as needed, support leadership, and handle schedule changes professionally.
Travel to and cover other stores within the district when business needs require.
Perform other duties and special projects as assigned.