Assistant in Training

Uptown Hutch•Hutchinson, KS

3d•Onsite

About The Position

The Assistant in Training (AIT) supports Buckle’s mission to create the most enjoyable shopping experience possible for Guests. The role performs sales, merchandising, and operational tasks assigned by store management, including cashiering, merchandise displays and pulls, register procedures, and routine cleaning. The AIT works with the Store Manager and Leadership Team to develop sales, recruit Teammates, and provide leadership. The role shares responsibility for training and motivating Teammates and acts as Store Manager in the Store Manager’s absence. The Assistant Manager position is a progression from the AIT position, with additional high-level duties; most responsibilities are shared. The AIT provides friendly, knowledgeable Guest service, supports sales goals, and helps build Guest relationships and loyalty. The role assists with recruiting, training, coaching, and developing Teammates; visual merchandising and zone ownership; and store operations, planning, and loss prevention. The AIT supports the Store Manager in supervising the team and operating the store, while maintaining Buckle’s policies, standards, and a positive store environment. The position regularly involves working in a retail store setting with a usually moderate noise level. Physical demands include standing, walking, handling merchandise, reaching, climbing or balancing and jumping, stooping, kneeling, crouching or crawling, and lifting and maneuvering up to 50 pounds throughout the store and backroom. Sitting is occasional. Required vision includes close, distance, color, peripheral, and depth perception, as well as adjusting focus.

Requirements

High school diploma or GED, or one to three months of related retail experience and/or training, or an equivalent combination of education and experience.
Ability to provide effective Guest service and demonstrate product knowledge and sales skills.
Ability to train, coach, motivate, and lead Teammates.
Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs.
Ability to complete scheduled shifts and cover shifts when needed.
Ability to travel to and cover other stores within the District based on business needs.
Ability to lift and maneuver 50 pounds throughout the store and backroom.
Ability to perform the stated physical demands, including standing, walking, reaching, climbing or balancing and jumping, stooping, kneeling, crouching or crawling, and using hands to handle merchandise.
Ability to execute store operations, Point of Sale, merchandising, and loss prevention procedures.
Ability to comply with company policies, procedures, handbooks, and Code of Ethics.

Responsibilities

Greet Guests and provide friendly, engaging, knowledgeable service throughout the store.
Recommend and locate merchandise based on Guest needs, suggest additional items, and create a wardrobing experience.
Demonstrate product knowledge, communicate sales and promotional information, and support Guest loyalty and business-building programs.
Meet personal sales-per-hour, average-sale, and total-net-sales goals; plan sales goals with the Store Manager and contribute to store sales performance.
Use the Sales Presentation Guide (SPG) and other company tools to support sales presentations and goals.
Build Guest relationships, ask for and remember Guest names, and communicate Guest levels to the Team.
Recognize recruiting opportunities and assist the Store Manager with recruiting and staffing needs.
Train, coach, motivate, and develop Teammates in sales, accountability, shift orientation, loss prevention, leadership, and non-sales positions.
Support daily setup, training, impact, and review activities; use the Performance Tracker and execute actions from department calendars and delegation worksheets.
Help select and implement the store’s education focus and execute segments in support of business goals.
Own and influence product through zone ownership; delegate, demonstrate, and review visual zones and projects.
Ensure Teammates follow visual standards, the Visual Library, and Weekly Visual Checklist; maintain appropriately sized and displayed merchandise.
Identify merchandising opportunities and recommend solutions to the Store Manager; conduct informative and influential store tours.
Work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on business needs.
Use the planner and complete opening and closing checklists; execute markdowns, pulls, freight, recalls, and returns to vendors.
Follow loss prevention and security procedures, including daily bag and purse checks, and execute and teach Point of Sale procedures.
Maintain a clean, organized, and shoppable store; provide feedback about merchandise handling and report policy violations or concerns in a timely, confidential manner.
Complete scheduled shifts and cover shifts when needed; handle schedule changes professionally.
Complete new-hire paperwork and tasks promptly and accurately according to Human Resources guidelines and legal policies.
Build effective relationships and communication with Corporate Office departments to support store operations.
Monitor supplies and handle emergencies in the Store Manager’s absence in accordance with Company guidelines.
Support the Store Manager in supervising; conduct interviews as needed, support Team Development, and promote personal and store growth.
Give and receive feedback, problem-solve, overcome objections, self-educate on company tools, and share relevant information with others.
Travel to and cover other stores within the District based on business needs.
Perform other duties and special projects as assigned.