Assistant in Training

The Buckle, Inc.•Dubuque, IA
•Onsite

About The Position

The Assistant in Training (AIT) and Assistant Manager help fulfill Buckle’s mission to create the most enjoyable shopping experience possible for Guests. They perform sales, merchandising, and operational tasks assigned by store management, including cashiering, merchandise displays and pulls, register procedures, and routine facility cleaning. They work with the Store Manager and Leadership Team to develop sales, recruit Teammates, and provide leadership. They share responsibility for training and motivating Teammates and act as Store Manager in the manager’s absence. The Assistant Manager role is a progression from AIT and includes additional higher-level duties, while most duties are shared. The role focuses on guest service and sales generation, Teammate recruitment and development, visual merchandising, store operations, and leadership. The AIT supports sales goals and store performance, develops product and merchandise knowledge, coaches Teammates, helps maintain visual and operational standards, and assists the Store Manager with supervision and store management. The position requires a flexible schedule based on store and business needs, including mornings, evenings, weekends, and specified holiday periods. The Teammate regularly works in a retail store with a usually moderate noise level.

Requirements

  • High school diploma or GED, or one to three months of related retail experience and/or training, or an equivalent combination of education and experience.
  • Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of and day after Thanksgiving and Christmas, based on store and business needs.
  • Ability to travel to and cover other stores within the District based on business needs.
  • Ability to perform the essential physical functions, including regularly standing, walking, handling objects, reaching, climbing or balancing and jumping, stooping, kneeling, crouching or crawling, and talking or hearing; occasionally sitting; and lifting and maneuvering up to 50 pounds throughout the store and backroom.
  • Required vision abilities include close, distance, color, and peripheral vision, depth perception, and the ability to adjust focus.

Responsibilities

  • Provide friendly, engaging, and knowledgeable service; assist Guests in finding merchandise and recommend additional items to meet their needs.
  • Meet personal sales and other performance goals, support store sales performance, and use the Sales Presentation Guide to plan and achieve goals.
  • Build Guest relationships and loyalty, demonstrate products, communicate sales and promotions, and provide service throughout the store.
  • Recruit, train, coach, motivate, and develop Teammates; support staffing needs, interviews, training, and daily team activities.
  • Partner with the Store Manager to select and implement education focuses, delegate tasks, and support business goals.
  • Own and influence product presentation through zone ownership, visual standards, store tours, freight presentation, and visual merchandising improvements.
  • Perform and teach operational procedures, including opening and closing checklists, point-of-sale procedures, markdowns, pulls, freight handling, recalls, and vendor returns.
  • Maintain a clean, organized, adequately stocked, and shoppable store; monitor supplies and communicate merchandise-handling concerns.
  • Follow payment, returns, exchange, security, loss-prevention, company policy, ethics, and human-resources procedures; promptly communicate concerns and policy violations.
  • Complete scheduled shifts and cover shifts when needed; handle emergencies in the Store Manager’s absence according to company guidelines.
  • Assist the Store Manager in supervising and provide leadership, feedback, and support to Teammates.
  • Travel to and cover other stores within the District based on business needs.
  • Perform other duties and special projects as assigned.

Benefits

  • Insurance
  • Spending and Savings Accounts
  • Paid Time Off
  • 401(k) Retirement Plan
  • Teammate Discount
  • Performance Bonuses
  • Leave Options
  • Employee Assistance Program
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