Assistant in Training

The Buckle, Inc.•Merrillville, IN

4d•Onsite

About The Position

The Assistant in Training (AIT) and Assistant Manager help fulfill Buckle’s mission to create the most enjoyable shopping experience possible for Guests. They perform sales, merchandising, and operational tasks, including cashiering, merchandise displays and pulls, register procedures, and routine facility cleaning. They work with the Store Manager and Leadership Team to develop sales, recruit Teammates, and provide leadership. They share responsibility for training and motivating Teammates and act as Store Manager in the Store Manager’s absence. The Assistant Manager role is a progression from AIT and includes additional higher-level duties, though most responsibilities are shared. The position focuses on delivering attentive Guest service, achieving sales goals, developing and coaching Teammates, maintaining visual merchandising standards, and supporting store operations. The role may involve a flexible schedule, including mornings, evenings, weekends, and specified holiday periods, as well as travel to other stores within the district based on business needs. The work takes place in a retail store setting, where noise is usually moderate. The role assists the Store Manager in supervising. A high school diploma or GED, one to three months of related retail experience and/or training, or an equivalent combination is listed. Full-time benefits available after any applicable waiting period include insurance, spending and savings accounts, paid time off, a 401(k) retirement plan, a Teammate discount, performance bonuses, leave options, and an Employee Assistance Program.

Requirements

High school diploma or general education degree (GED), or one to three months of related retail experience and/or training, or an equivalent combination of education and experience.
Ability to work a flexible schedule that may include mornings, evenings, weekends, the day of and day after Thanksgiving, and the day of and day after Christmas, based on store and business needs.
Ability to travel to and cover other stores within the district based on business needs.
Ability to perform the essential functions with or without reasonable accommodation.
Ability to lift and maneuver 50 pounds throughout the store and backroom.
Ability to regularly stand, walk, use hands to finger, handle, or feel, reach, climb or balance and jump, stoop, kneel, crouch or crawl, and talk or hear; occasional sitting is required.
Required vision abilities include close, distance, color, peripheral, and depth vision, and the ability to adjust focus.

Responsibilities

Deliver friendly, engaging Guest service; answer questions; recommend and locate merchandise; anticipate Guest needs; and build Guest relationships and a client-based business.
Meet personal sales-per-hour, average sales, and total net sales goals; support store sales performance and business builders; plan sales goals with the Store Manager; and use the Sales Presentation Guide (SPG).
Share product knowledge, current sales and promotions, payment and exchange policies, security practices, and merchandise education with Guests and Teammates.
Lead by example through showmanship, customer service, attentiveness, professional conduct, and consistent leadership actions.
Recognize recruiting opportunities and assist the Store Manager with store staffing and recruitment.
Train, coach, motivate, and develop Teammates in accountability, shift orientation, Loss Prevention, sales presentation, denim showmanship, and other training needs.
Participate in daily setup, training, impacting, and reviewing; use the Performance Tracker; help select and implement store education focuses; and execute actions from department calendars and delegation worksheets.
Own and influence product presentation through zone ownership; delegate, demonstrate, and review zones; and ensure compliance with visual standards and checklists.
Identify merchandising opportunities, communicate recommendations to the Store Manager, maintain appropriately sized and displayed merchandise, and uphold visual standards on the sales floor and in the backroom.
Use the planner and complete opening and closing checklists; execute and teach Point of Sale procedures; handle calls from the Corporate Office; and complete scheduled shifts and cover shifts when needed.
Recognize security risks and theft, follow Loss Prevention guidelines, and execute policies for payments, returns, exchanges, and loss prevention.
Maintain a clean, organized, shoppable store; provide feedback about merchandise handling; monitor supplies; and complete markdowns, pulls, freight, recalls, and vendor returns.
Communicate policy violations and Teammate or Guest concerns to appropriate management or Human Resources promptly and confidentially; follow company policies, procedures, handbooks, and Code of Ethics.
Complete new-hire paperwork and tasks according to Human Resources guidelines and legal policies; assist with planning across weekly, monthly, and yearly timeframes; and maintain communication with Corporate Office departments.
Assist the Store Manager in supervising; conduct interviews as needed; handle schedule changes professionally; solve problems; and respond to emergencies in the Store Manager’s absence.
Travel to and cover other stores within the district based on business needs; perform special projects and other assigned duties.