Assistant in Training

The Buckle, Inc.•MONROE, LA

4d•Onsite

About The Position

The Assistant in Training (AIT) and Assistant Manager help fulfill Buckle’s mission to create the most enjoyable shopping experience possible for Guests. They perform sales, merchandising, and operational tasks assigned by store management, including cashiering, merchandise displays and pulls, register procedures, and routine facility cleaning. They work with the Store Manager and Leadership Team to develop sales, recruit Teammates, and provide leadership. They share responsibility for training and motivating Teammates and act as Store Manager when the manager is absent. The Assistant Manager role is a progression from AIT and includes additional higher-level duties, although most duties and responsibilities are shared. The position focuses on guest service and sales performance, recruiting and developing Teammates, visual merchandising, store operations, and leadership. The role assists the Store Manager in supervising and may require travel to cover other stores in the district based on business needs. The position is performed in a retail store setting, where noise is usually moderate.

Requirements

High school diploma or GED, or one to three months of related retail experience and/or training, or an equivalent combination of education and experience.
Ability to provide customer service, demonstrate product knowledge, and meet sales goals.
Ability to train, coach, motivate, and work effectively with Teammates and leadership.
Ability to work a flexible schedule, including mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs.
Ability to travel to and cover other stores within the district based on business needs.
Ability to lift and maneuver 50 pounds throughout the store and backroom.
Ability to stand, walk, handle and feel objects, reach, climb or balance and jump, stoop, kneel, crouch or crawl, and talk or hear; sitting is occasionally required.
Required vision abilities include close, distance, color, peripheral, and depth vision, and the ability to adjust focus.

Responsibilities

Greet Guests, provide attentive service, answer questions, recommend merchandise, and help Guests find products that meet their needs.
Build Guest relationships and create a client-based business; suggest additional items and create a wardrobing experience.
Demonstrate product knowledge and sales techniques, share knowledge with the Team, and stay informed about promotions, payment and exchange policies, and security practices.
Meet personal sales-per-hour, average sales, and total net sales goals; contribute to store sales performance and plan sales goals with the Store Manager.
Use the Sales Presentation Guide (SPG) and support guest loyalty and business builders, including fit appointments, Buckle credit card, and Guest Connect.
Develop Teammates through recruiting, training, coaching, motivating, and educating; assist with staffing needs, interviews, training plans, and daily team tasks.
Promote a positive floor culture and model Buckle’s dress code, service standards, leadership actions, and product showmanship.
Coordinate and monitor department activities, including department calendars, delegated tasks, check-ins, and training needs.
Own and influence product presentation through zone ownership; assign projects, demonstrate visual tools, and ensure visual standards and checklists are followed.
Maintain an appropriately sized and shoppable sales floor, display new freight, identify merchandising opportunities, and uphold visual standards on the sales floor and in the backroom.
Perform and teach operational procedures, including opening and closing checklists, point-of-sale procedures, markdowns, pulls, freight processing, recalls, and returns to vendors.
Maintain a clean, organized, and secure store; follow loss-prevention, payment, return, exchange, and company policy procedures.
Complete scheduled shifts and cover shifts when needed; work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas.
Communicate concerns, policy violations, merchandise-handling issues, and feedback to the Store Manager, Leadership Team, District Manager, Human Resources, or Corporate Office as appropriate.
Complete new-hire paperwork and tasks in accordance with Human Resources guidelines and legal policies; maintain adequate supplies and support store planning.
Handle emergencies in the Store Manager’s absence in accordance with company guidelines.
Assist the Store Manager in supervising and support store and Teammate growth.
Perform other duties and special projects as assigned.