Assistant in Training

The Buckle, Inc.•Scottsbluff, NE

4d•Onsite

About The Position

The Assistant in Training (AIT) and Assistant Manager help fulfill Buckle’s mission of creating the most enjoyable shopping experience possible for Guests. They perform sales, merchandising, and operational tasks assigned by store management, including cashiering, merchandise displays and pulls, register procedures, and routine facility cleaning. Working with the Store Manager and Leadership Team, they help develop sales, recruit Teammates, and provide leadership. They share responsibility for training and motivating Teammates and act as Store Manager when the Store Manager is absent. The Assistant Manager role is a progression from the AIT role and includes additional high-level duties, while most duties and responsibilities are shared. The position focuses on sales generation and Guest service; recruiting, training, and developing Teammates; visual merchandise management; store operations; and supervisory and leadership support. The AIT assists the Store Manager in supervising and may travel to cover other stores within the District as business needs require. The role is based in a retail store setting and involves a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, depending on store and business needs.

Requirements

High school diploma or GED, or one to three months of related retail experience and/or training, or an equivalent combination of education and experience.
Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs.
Ability to travel to and cover other stores within the District based on business needs.
Ability to lift and maneuver 50 pounds throughout the store and backroom.
Ability to perform the physical demands of the role, including standing, walking, handling items, reaching, climbing or balancing and jumping, stooping, kneeling, crouching or crawling, and talking or hearing.
Ability to execute sales, merchandising, training, leadership, and operational responsibilities, including POS procedures and Loss Prevention practices.

Responsibilities

Greet Guests, provide engaging and knowledgeable service, identify their needs, recommend merchandise, and create a wardrobing experience.
Meet personal sales-per-hour, average sales, and total net sales goals; support store sales performance, Guest loyalty, and business builders.
Use the Sales Presentation Guide (SPG), product knowledge, sales education, and showmanship to improve sales presentations and Guest experiences.
Build Guest relationships and a client-based business; recognize and communicate Guest levels to the Team.
Plan sales goals with the Store Manager and demonstrate ownership of store sales performance.
Recognize recruiting opportunities and assist the Store Manager with recruiting for store staffing needs.
Train, coach, motivate, and develop Teammates in accountability, shift orientation, Loss Prevention, sales presentation, product education, and other role-specific skills.
Participate in daily setup, training, impacting, and reviewing, and use the Performance Tracker and Weekly Delegation Worksheet.
Help select and implement the store’s education focus, execute department calendar actions, and support business goals across segments.
Demonstrate leadership actions, maintain positive floor culture, communicate with fellow leaders and Teammates, and support Team development.
Own and influence product presentation through zone ownership; assign zones and projects, demonstrate tools, and partner with the Store Manager to delegate and review visual zones.
Ensure Teammates follow visual standards, the Visual library, and Weekly Visual Checklist; keep the sales floor sized and freight appropriately displayed.
Identify merchandising opportunities and recommend solutions to the Store Manager; maintain visual standards on the sales floor and in the backroom.
Use the planner and complete opening and closing checklists; execute and train others on checklist procedures.
Follow Loss Prevention and security practices, including daily bag and purse checks; watch for and respond to security risks and theft.
Execute and teach Point of Sale procedures and follow policies for payments, returns, exchanges, and Loss Prevention.
Maintain a clean, organized, and shoppable store; complete markdowns, pulls, freight processing, recalls, and returns to vendors.
Complete scheduled shifts and cover shifts when needed; handle schedule changes professionally and work a flexible schedule based on business needs.
Communicate merchandise handling concerns, policy violations, and Teammate or Guest concerns to the appropriate management or Human Resources contacts.
Ensure new-hire paperwork and tasks are completed promptly and accurately in accordance with Human Resources guidelines and legal policies.
Build effective relationships and communication with Corporate Office departments, monitor store supply inventory, and provide feedback to store leadership.
Handle emergencies in the Store Manager’s absence in accordance with Company guidelines.
Assist the Store Manager in supervising; support leadership, promote personal and store growth, conduct interviews as needed, and help solve problems.
Apply Buckle’s Code of Ethics, policies, procedures, handbooks, and Commitment to Success; perform other duties and special projects as assigned.