Assistant in Training

The Buckle, Inc.•Joplin, MO

3d•Onsite

About The Position

The Assistant in Training (AIT) supports Buckle’s mission to create the most enjoyable shopping experience possible for Guests. The role performs sales, merchandising, and operational tasks assigned by store management, such as cashiering, merchandise display and pulls, register procedures, and routine facility cleaning. The AIT works directly with the Store Manager and Leadership Team to develop sales, recruit Teammates, and provide leadership. AITs share responsibility for training and motivating Teammates and act as Store Manager in the manager’s absence. The Assistant Manager position is a progression from AIT and includes additional higher-level duties, while most duties and responsibilities are shared. The position combines guest service and sales generation with Teammate recruiting, training, and development; visual merchandise management; store operations; and supervisory support. The AIT helps set and achieve sales goals, maintain visual and operational standards, coach Teammates, and support the effective operation of the store. The role assists the Store Manager in supervising and may travel to cover other stores in the District based on business needs. This role is performed in a retail store setting, where noise is usually moderate. The position requires a flexible schedule that may include mornings, evenings, weekends, and the day of and day after Thanksgiving and Christmas, depending on store and business needs.

Requirements

High school diploma or GED, or one to three months of related retail experience and/or training, or an equivalent combination of education and experience.
Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of and day after Thanksgiving and Christmas, based on business needs.
Ability to travel to and cover other stores within the District based on business needs.
Ability to lift and maneuver 50 pounds throughout the store and backroom.
Ability to perform the physical activities described, including standing, walking, handling and reaching, climbing or balancing and jumping, stooping, kneeling, crouching or crawling, and talking or hearing.
Ability to provide and receive feedback, maintain professional relationships, and communicate effectively with Teammates, leadership, and Corporate Office departments.
Ability to learn and execute company tools, policies, procedures, and operational practices.

Responsibilities

Provide friendly, engaging Guest service; answer merchandise questions, recommend and locate products, anticipate needs, and build client relationships.
Meet personal sales-per-hour, average sale, and total net sales goals; contribute to store sales performance and business-builder goals.
Use the Sales Presentation Guide (SPG), product knowledge, and showmanship to support sales presentations and Guest loyalty.
Work with the Store Manager to plan sales goals and identify opportunities to improve store performance.
Recognize recruiting opportunities and assist the Store Manager with recruiting and staffing needs.
Train, coach, motivate, and develop Teammates; help lead daily setup, training, performance review, and shift orientation activities.
Promote a positive floor culture, demonstrate dress-code and sales standards, and communicate updates and coaching to the Team.
Support department results by completing department actions, check-ins, calendars, and weekly delegation tasks.
Lead product and visual merchandising through zone ownership, assigning projects, teaching visual tools, and maintaining visual standards.
Partner with the Store Manager to delegate, demonstrate, and review the store’s four merchandising zones.
Maintain an appropriately sized and shoppable sales floor; display new freight and communicate merchandising opportunities to the Store Manager.
Complete and teach opening and closing checklists, point-of-sale procedures, and other operational tasks.
Follow Loss Prevention, payment, return, exchange, security, and company policy procedures; recognize and respond to theft and security risks.
Maintain a clean, organized store and adequate supplies; complete markdowns, pulls, freight processing, recalls, and vendor returns.
Complete scheduled shifts and cover shifts when needed; handle schedule changes professionally and travel to cover other District stores when required.
Communicate policy violations and Teammate or Guest concerns to the appropriate management or Human Resources contacts in a timely, confidential manner.
Assist the Store Manager in supervising, conducting interviews as needed, handling emergencies in the Store Manager’s absence, and supporting store planning.
Complete new-hire paperwork and tasks according to Human Resources guidelines and legal policies.
Perform other duties and special projects as assigned.