Assistant in Training

The Buckle, Inc.•Leland Grove, IL
•$17 - $20•Onsite

About The Position

The Assistant in Training (AIT) and Assistant Manager help fulfill Buckle’s mission to create the most enjoyable shopping experience possible for Guests. They perform sales, merchandising, and operational work assigned by store management, including cashiering, merchandise displays and pulls, register procedures, and routine facility cleaning. Working with the Store Manager and Leadership Team, they support sales, recruitment, and leadership; share responsibility for training and motivating Teammates; and act as the Store Manager when the manager is absent. The Assistant Manager role is a progression from the AIT position and includes additional higher-level duties, although most duties are shared. This role focuses on sales generation and Guest service; teammate recruiting, training, and development; visual merchandising; store operations; and supervisory and leadership support. The position assists the Store Manager in supervising and may require travel to cover other stores in the district based on business needs. The listed pay range is $17–$20 per hour, estimated as base pay plus sales commission for sales positions; final offers depend on factors such as skills, experience, location, and qualifications. The job is performed in a retail store setting with a usually moderate noise level. Physical requirements include regularly standing, walking, handling items, reaching, climbing or balancing and jumping, stooping, kneeling, crouching or crawling, and talking or hearing; sitting is occasionally required. The Teammate must be able to lift and maneuver 50 pounds throughout the store and backroom. Reasonable accommodations may be made for individuals with disabilities.

Requirements

  • High school diploma or general education degree (GED), or one to three months of related retail experience and/or training, or an equivalent combination of education and experience.
  • Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs.
  • Ability to travel to and cover other stores within the district based on business needs.
  • Ability to perform the essential physical functions, including lifting and maneuvering 50 pounds throughout the store and backroom; reasonable accommodations may be available.
  • Ability to use point-of-sale procedures and store tools, follow company policies and loss-prevention practices, and maintain effective Guest and Teammate relationships.

Responsibilities

  • Greet Guests, provide attentive and engaging service, answer merchandise questions, recommend and locate products, and create wardrobing experiences that meet Guest needs.
  • Demonstrate product knowledge and sales techniques, share product education with the Team, and maintain knowledge of current promotions, payment and exchange policies, and security practices.
  • Meet personal sales-per-hour, average-sale, and total-net-sales goals; contribute to store sales performance and business builders; and plan sales goals with the Store Manager.
  • Provide service throughout the store, including the Front 5, sales floor, fitting rooms, and register area; build Guest relationships and support client-based business and Guest loyalty.
  • Use the Sales Presentation Guide (SPG), inventory tools, product search tools, and iPad apps to support sales presentations and expand Guest selections.
  • Lead by example through showmanship, customer service, attentiveness, consistent leadership actions, and high standards whether or not the Manager is present.
  • Recognize recruiting opportunities and assist the Store Manager with recruiting and staffing; maintain talent contacts and support daily interviews as needed.
  • Train, coach, motivate, and educate Teammates on sales, accountability, shift orientation, loss prevention, sales presentation standards, product knowledge, denim showmanship, and non-sales positions.
  • Participate in daily setup, training, impacting, and review; use the Performance Tracker; support department goals, calendars, weekly delegation, and store education focus.
  • Own and influence product presentation through zone ownership; assign and review zones and projects, uphold visual standards and checklists, and communicate merchandising opportunities and solutions to the Store Manager.
  • Ensure the sales floor is sized and freight is displayed appropriately; anticipate product changes and take action to improve visual results on the floor and in the backroom.
  • Work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs.
  • Use the planner and complete opening and closing checklists; execute and teach point-of-sale procedures and follow payment, return, exchange, and loss-prevention policies.
  • Recognize security risks and theft, follow loss-prevention guidelines including daily bag and purse checks, and respond to emergencies in the Store Manager’s absence according to company guidelines.
  • Maintain a clean, organized, and shoppable store; complete markdowns, pulls, freight, recalls, and vendor returns; monitor supplies; and communicate merchandise-handling concerns.
  • Complete scheduled shifts and cover shifts when needed; handle schedule changes professionally and maintain a positive attitude with Guests and Teammates.
  • Communicate policy violations and Teammate or Guest concerns promptly and confidentially to the Store Manager, District Manager, and/or Human Resources.
  • Complete new-hire paperwork and tasks accurately and promptly in accordance with Human Resources guidelines and legal policies.
  • Build effective communication and relationships with Corporate Office departments and provide feedback to the Store Manager and Leadership Team.
  • Support leadership, promote personal and store growth, give and receive feedback, problem-solve, self-educate on company tools, and share relevant information with others.
  • Understand and administer Buckle’s Commitment to Success, follow the Code of Ethics and company policies, and perform other duties or special projects as assigned.

Benefits

  • Medical coverage with a choice of two plans, preventive care covered at 100%, and access to virtual care.
  • Dental and vision insurance.
  • 24/7 virtual care for general, behavioral, and dermatology consultations.
  • Employee Assistance Program with confidential counseling, wellness coaching, and self-care tools.
  • 401(k) with traditional and Roth options and discretionary company matching contributions for qualifying Teammates.
  • Health Savings Account and Flexible Spending Accounts; Buckle contributes to the HSA for Teammates enrolled in the high-deductible medical plan.
  • Performance-based incentive bonuses for eligible Teammates.
  • 40% discount on Buckle products and 25% off Buckle gift cards.
  • Vacation time earned on a progressive schedule based on role and years of service, starting at 80 or 120 hours depending on employment status and prorated for the first partial year.
  • Sick time of 40 hours per year or more where required by law, prorated for the first partial year, with up to 80 hours carried over and a maximum of 80 hours per year including carryover.
  • One floating holiday and up to three days of bereavement leave.
  • One paid volunteer day for salaried Teammates.
  • Company-paid basic life and AD&D insurance, with optional supplemental life and short- and long-term disability plans.
  • Paid and unpaid leave of absence support for qualifying situations; eligible salaried Teammates may receive medical leave pay that can be used as paid parental leave for qualifying situations.
  • Optional accident, critical illness, and hospital indemnity coverage.
  • Legal services, identity theft protection, and pet insurance for eligible Teammates.
  • Eligible part-time Teammates may access medical plans, the 401(k) with company match, and mental health resources.
  • Paid leave accrues in applicable states at one hour for every 30 hours worked.
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