Assistant in Training

The Buckle, Inc.•Madison, WI

4d•Onsite

About The Position

The Assistant in Training (AIT) and Assistant Manager help fulfill Buckle’s mission to create the most enjoyable shopping experience possible for Guests. They perform sales, merchandising, and operational tasks assigned by store management, including cashiering, merchandise displays and pulls, register procedures, and routine facility cleaning. Working with the Store Manager and Leadership Team, they help develop sales, recruit Teammates, and provide leadership. They share responsibility for training and motivating Teammates and act as Store Manager in the manager’s absence. The Assistant Manager role is a progression from AIT and includes additional higher-level duties, while most responsibilities are shared. The role combines customer service and sales generation with recruiting, training, team development, visual merchandising, store operations, and leadership. It requires maintaining Buckle’s service and presentation standards, supporting store performance goals, and completing other duties as assigned. The position assists the Store Manager in supervising and may require travel to cover other stores within the district based on business needs.

Requirements

High school diploma or GED; or one to three months of related retail experience and/or training; or an equivalent combination of education and experience.
Ability to provide customer service, communicate effectively, and maintain a positive, professional attitude.
Ability to meet sales goals and demonstrate product knowledge and sales presentation skills.
Ability to train, coach, motivate, and work effectively with Teammates and leadership.
Ability to work a flexible schedule, including mornings, evenings, weekends, and specified holiday periods, based on store and business needs.
Ability to complete scheduled shifts and cover shifts when needed.
Ability to travel and cover other stores within the district based on business needs.
Ability to perform the physical demands of the role, including lifting and maneuvering up to 50 pounds throughout the store and backroom.

Responsibilities

Provide friendly, engaging service and assist Guests in finding merchandise that meets their needs.
Recommend additional products, demonstrate merchandise, share product knowledge, and build Guest relationships.
Meet personal sales goals and support store sales performance, Guest loyalty, and business-builder goals.
Use the Sales Presentation Guide and support sales presentations and showmanship across the team.
Recruit, train, coach, motivate, and develop Teammates; assist with staffing and conduct interviews as needed.
Support daily setup, training, performance tracking, department goals, and store education focus.
Own and assign visual merchandising zones and projects; maintain visual standards and appropriately display merchandise and freight.
Complete store operations tasks including opening and closing checklists, POS procedures, markdowns, pulls, freight, recalls, and returns to vendors.
Maintain a clean, organized, secure, and shoppable store; follow Loss Prevention, payment, return, exchange, and company policy procedures.
Communicate Teammate, Guest, merchandise-handling, and policy concerns to the appropriate leaders or Human Resources.
Assist the Store Manager in supervising and operating the store, handle emergencies in the Store Manager’s absence, and cover shifts when needed.
Work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas.
Travel to and cover other stores within the district based on business needs.