Assistant in Training

The Buckle, Inc.•Deptford Township, NJ
•$19 - $23•Onsite

About The Position

The Assistant in Training (AIT) and Assistant Manager help fulfill Buckle’s mission to create the most enjoyable shopping experience possible for Guests. They perform sales, merchandising, and operational tasks assigned by store management, including cashiering, merchandise displays and pulls, register procedures, and routine facility cleaning. They work with the Store Manager and Leadership Team to develop sales, recruit Teammates, and provide leadership. They share responsibility for training and motivating Teammates and act as Store Manager in the Store Manager’s absence. The Assistant Manager role is a progression from the AIT role and includes additional high-level duties, while most responsibilities are shared. The role focuses on Guest service and sales generation, recruiting and developing Teammates, visual merchandise management, store operations, and leadership. The position assists the Store Manager in supervising and may require travel to cover other stores in the district based on business needs. The role is performed in a retail store setting, where the noise level is usually moderate. The position requires a high school diploma or GED, or one to three months of related retail experience and/or training, or an equivalent combination of education and experience. Physical requirements include standing, walking, handling and reaching, climbing or balancing and jumping, stooping, kneeling, crouching or crawling, and the ability to lift and maneuver 50 pounds throughout the store and backroom. The role may involve a flexible schedule, including mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs.

Requirements

  • High school diploma or GED, or one to three months of related retail experience and/or training, or an equivalent combination of education and experience.
  • Ability to provide friendly, engaging, and knowledgeable Guest service and demonstrate product knowledge and sales showmanship.
  • Ability to achieve sales goals and use the Sales Presentation Guide and other store tools effectively.
  • Ability to train, coach, motivate, and develop Teammates and support recruiting and staffing.
  • Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs.
  • Ability to complete scheduled shifts and cover shifts when needed.
  • Ability to travel to and cover other stores within the district based on business needs.
  • Ability to perform the physical functions of the role, including standing, walking, reaching, climbing or balancing and jumping, stooping, kneeling, crouching or crawling, and lifting and maneuvering 50 pounds throughout the store and backroom.
  • Ability to use close, distance, color, and peripheral vision, depth perception, and adjust focus.
  • Ability to give and receive feedback, communicate professionally, solve problems, and maintain a positive attitude in challenging situations.

Responsibilities

  • Greet Guests, provide attentive and knowledgeable service, answer merchandise questions, recommend products, and help locate or obtain merchandise based on Guest needs.
  • Build Guest relationships and a client-based business; support Guest loyalty, fit appointments, Buckle credit card engagement, and Guest connection.
  • Meet personal sales-per-hour, average-sale, total-net-sales, and other sales goals; contribute to the store’s sales performance and plan goals with the Store Manager.
  • Use and complete the Sales Presentation Guide daily, demonstrate product knowledge and showmanship, and help Teammates improve sales presentations.
  • Recruit, train, coach, motivate, and develop Teammates; support daily setup, training, performance tracking, interviews, and staffing needs.
  • Partner with the Store Manager to select and implement education focuses, delegate work, execute business segments, and track delegated actions.
  • Lead by example, maintain a positive floor culture, communicate with fellow leaders and Teammates, and provide guidance and feedback across sales and non-sales positions.
  • Manage visual merchandising and zone ownership; delegate and review zones, uphold visual standards, and ensure the sales floor is sized and freight is displayed appropriately.
  • Identify merchandising opportunities and recommend solutions to the Store Manager; use performance tracking to support improvements in store results.
  • Complete store opening and closing procedures, checklists, markdowns, pulls, freight tasks, recalls, and vendor returns; maintain adequate supplies.
  • Follow and teach point-of-sale procedures, payment and return policies, loss-prevention practices, and other company policies and procedures.
  • Maintain a clean, organized, and shoppable store; monitor security risks and theft, and follow loss-prevention guidelines.
  • Handle calls from the Corporate Office, complete new-hire paperwork and tasks, and communicate policy violations or concerns to appropriate leaders or Human Resources.
  • Complete scheduled shifts and cover shifts when needed; handle schedule changes professionally and respond to emergencies in the Store Manager’s absence.
  • Assist the Store Manager in supervising and support leadership, store growth, and Buckle’s Commitment to Success.
  • Travel to and cover other stores within the district based on business needs.
  • Perform other duties and special projects as assigned.

Benefits

  • Medical coverage with a choice of two plans, 100% coverage for preventive care, and virtual care access.
  • Dental and vision insurance.
  • 24/7 virtual general, behavioral, and dermatology care.
  • Employee Assistance Program with confidential counseling, wellness coaching, and self-care tools.
  • 401(k) with traditional and Roth options and discretionary company matching contributions for qualifying Teammates.
  • Health Savings Account and Flexible Spending Accounts; Buckle contributes to an HSA for Teammates enrolled in the high-deductible medical plan.
  • Performance bonuses for eligible Teammates.
  • 40% discount on Buckle products and 25% discount on Buckle gift cards.
  • Vacation time earned on a progressive schedule and sick time, with carryover subject to stated limits.
  • One floating holiday and up to three days of bereavement leave.
  • Salaried Teammates receive one paid volunteer day.
  • Company-paid basic life and AD&D insurance, with options for supplemental life and short- and long-term disability plans.
  • Paid and unpaid leave for qualifying situations; eligible salaried Teammates may receive medical leave pay, which can be used as paid parental leave for qualifying Teammates.
  • Optional accident, critical illness, and hospital indemnity insurance.
  • Legal services, identity theft protection, and pet insurance for eligible Teammates.
  • Eligible part-time Teammates may access medical plans, 401(k) with company match, and mental health resources; paid leave accrues in applicable states.
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