Assistant in Training

The Buckle, Inc.•Chubbuck, ID

4d•Onsite

About The Position

The Assistant in Training (AIT) and Assistant Manager help fulfill Buckle’s mission to create the most enjoyable shopping experience possible for Guests. The role combines sales, guest service, merchandising, and store operations, including cashiering, merchandise displays and pulls, register procedures, and routine facility cleaning. The AIT works directly with the Store Manager and Leadership Team to develop sales, recruit Teammates, and provide leadership. AITs and Assistant Managers share responsibility for training and motivating Teammates and act as Store Manager in the manager’s absence. The Assistant Manager role is a progression from AIT and includes additional higher-level duties. The position focuses on delivering excellent Guest service and meeting sales goals; recruiting, training, coaching, and developing Teammates; maintaining visual and merchandising standards; and supporting store operations and leadership. The role requires a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, depending on business needs. The Teammate regularly works in a retail store, where noise levels are usually moderate, and must be able to perform the listed physical duties, including lifting and maneuvering up to 50 pounds throughout the store and backroom. The position assists the Store Manager in supervising.

Requirements

High school diploma or GED, or one to three months of related retail experience and/or training, or an equivalent combination of education and experience.
Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs.
Ability to travel to and cover other stores within the district based on business needs.
Ability to stand, walk, use hands to handle or feel items, reach, climb or balance and jump, stoop, kneel, crouch or crawl, and talk or hear; occasional sitting is required.
Physical ability to lift and maneuver 50 pounds throughout the store and backroom.
Vision abilities including close, distance, color, peripheral, and depth perception, and the ability to adjust focus.
Ability to provide and receive feedback, maintain professional relationships, solve problems, and communicate effectively with Guests, Teammates, management, and corporate departments.

Responsibilities

Greet Guests, provide attentive and knowledgeable service, recommend merchandise, anticipate Guest needs, and build client relationships.
Meet personal sales-per-hour, average sales, and total net sales goals; support store sales performance and guest loyalty initiatives.
Use the Sales Presentation Guide and product knowledge to improve sales presentations and create engaging product experiences.
Help recruit, train, motivate, coach, and develop Teammates; support interviews, shift orientation, accountability, loss prevention, and sales presentation standards.
Partner with the Store Manager to set education focuses, delegate work, implement department plans, and support business goals.
Own and influence product presentation through zone ownership, visual standards, store tours, freight placement, and floor and backroom merchandising.
Maintain a clean, organized, and shoppable store; complete opening and closing checklists and assigned operational tasks.
Execute and teach point-of-sale procedures and follow payment, returns, exchanges, security, and loss-prevention policies.
Complete markdowns, pulls, inbound and outbound freight, recalls, and return-to-vendor tasks; monitor store supplies and communicate merchandise handling concerns.
Communicate policy violations and Guest or Teammate concerns to the appropriate management or Human Resources contacts.
Assist the Store Manager in supervising; act as Store Manager in their absence, including handling emergencies according to Company guidelines.
Travel to and cover other stores within the district as business needs require.
Perform other duties and special projects as assigned.