Assistant in Training

The Buckle, Inc.•Muncie, IN

4d•Onsite

About The Position

The Assistant in Training (AIT) and Assistant Manager primarily help fulfill Buckle’s mission to create the most enjoyable shopping experience possible for Guests. They perform sales, merchandising, and operational tasks assigned by store management, including cashiering, merchandise display and pulls, register procedures, and routine facility cleaning. They work directly with the Store Manager and Leadership Team to develop sales, recruit Teammates, and provide leadership. They share responsibility for training and motivating Teammates and act as Store Manager in the manager’s absence. The Assistant Manager role is a progression from AIT and includes additional higher-level duties, although most duties and responsibilities are shared. The role focuses on delivering legendary Guest service, achieving sales goals, developing Teammates, maintaining visual merchandising standards, and supporting store operations. The position assists the Store Manager in supervising and may require travel to cover other stores in the district. The Teammate regularly works in a retail store setting with usually moderate noise.

Requirements

High school diploma or GED, or one to three months of related retail experience and/or training, or an equivalent combination of education and experience.
Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of and day after Thanksgiving and Christmas, based on store and business needs.
Ability to travel to and cover other stores within the district based on business needs.
Ability to perform the essential duties satisfactorily, with reasonable accommodations available for individuals with disabilities.
Physical ability to lift and maneuver 50 pounds throughout the store and backroom.
Ability to stand, walk, use hands to handle or feel items, reach, climb or balance and jump, stoop, kneel, crouch or crawl, and talk or hear; sitting is occasionally required.
Vision abilities including close, distance, color, and peripheral vision, depth perception, and ability to adjust focus.
Ability to deliver customer service, work effectively with Guests and Teammates, and provide and receive feedback.
Ability to learn and execute sales, merchandising, operational, leadership, and Loss Prevention procedures and tools.

Responsibilities

Greet Guests, answer questions, recommend merchandise, anticipate needs, and provide attentive service throughout the store.
Demonstrate product knowledge and sales techniques, maintain knowledge of promotions and store policies, and build client-based Guest relationships.
Achieve personal sales and performance goals, use the Sales Presentation Guide, plan sales goals with the Store Manager, and contribute to store sales performance and business-builder results.
Recognize and communicate Guest levels, ask and remember Guest names, and share product and Guest-service knowledge with the Team.
Identify recruiting opportunities and assist the Store Manager with staffing and recruitment needs.
Train, coach, motivate, and develop Teammates in accountability, shift orientation, Loss Prevention, sales presentation, leadership, and non-sales positions.
Maintain a positive floor culture, communicate with fellow leaders and Teammates, support daily setup and training, and follow up on training needs and assigned tasks.
Help select and implement the store’s education focus, execute department and business plans, and track delegated actions and performance.
Own and influence product through zone ownership; assign zones and projects, demonstrate visual tools, and partner with the Store Manager to manage the store’s visual zones.
Ensure Teammates follow visual standards and checklists, maintain a sized and shoppable sales floor, and communicate merchandising opportunities and solutions.
Maintain visual standards on the sales floor and in the backroom, and identify product changes or merchandising actions that can improve store results.
Work a flexible schedule that may include mornings, evenings, weekends, and the day of and day after Thanksgiving and Christmas, based on store and business needs.
Use the planner and complete opening and closing checklists; execute and train others on these procedures.
Recognize security risks and theft, follow Loss Prevention guidelines, and execute point-of-sale procedures and policies for payments, returns, and exchanges.
Maintain a clean, organized, and shoppable store; handle merchandise tasks including markdowns, pulls, freight, recalls, and vendor returns.
Complete new-hire paperwork and tasks according to Human Resources guidelines and legal policies; monitor store supplies and provide feedback on merchandise handling concerns.
Communicate policy violations and Teammate or Guest concerns to appropriate store, district, or Human Resources leaders in a timely and confidential manner.
Support store planning across week, month, and year; establish communication with Corporate Office departments and assist with effective store operations.
Handle emergencies in the Store Manager’s absence according to Company guidelines and cover shifts when needed.
Assist the Store Manager in supervising, conduct interviews as needed, support leadership and team growth, and handle schedule changes professionally.
Travel to and cover other stores within the district based on business needs.
Perform other duties and special projects as assigned.