Assistant in Training

The Buckle, Inc.•Eau Claire, WI

3d•Onsite

About The Position

The Assistant in Training (AIT) and Assistant Manager help fulfill Buckle’s mission to create the most enjoyable shopping experience possible for Guests. The role performs sales, merchandising, and operational tasks assigned by store management, including cashiering, merchandise displays and pulls, register procedures, and routine facility cleaning. Working directly with the Store Manager and Leadership Team, the AIT helps develop sales, recruit Teammates, and provide leadership. The role shares responsibility for training and motivating Teammates and acts as Store Manager in the manager’s absence. The Assistant Manager position is a progression from the AIT position and includes additional higher-level duties, although most responsibilities are shared. The position focuses on sales generation and Guest service, Teammate recruiting, training and development, visual merchandise management, store operations, and leadership. The AIT helps deliver an engaging Guest experience, meet sales goals, develop and coach Teammates, maintain visual standards and store presentation, and support effective store operations. The role assists the Store Manager in supervising and may travel to cover other stores within the District as business needs require. This is a full-time retail store position. The schedule may be flexible and include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs. The position regularly involves standing and walking and may require lifting and maneuvering up to 50 pounds. The work environment is a retail store with usually moderate noise.

Requirements

High school diploma or general education degree (GED), or one to three months of related retail experience and/or training, or an equivalent combination of education and experience.
Ability to provide customer service and communicate effectively with Guests, Teammates, store leadership, and corporate departments.
Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on business needs.
Ability to complete scheduled shifts and cover shifts when needed.
Ability to travel to and cover other stores within the District based on business needs.
Ability to stand, walk, use hands to handle items, reach, climb or balance and jump, stoop, kneel, crouch or crawl, and talk or hear; occasional sitting is required.
Physical ability to lift and maneuver 50 pounds throughout the store and backroom.
Required vision abilities include close, distance, color, and peripheral vision, depth perception, and adjustment of focus.

Responsibilities

Greet Guests, provide attentive and knowledgeable service, recommend merchandise, and help fulfill Guest needs.
Meet personal sales-per-hour, average sale, and total net sales goals; support store sales performance and business-builder goals.
Build Guest relationships and loyalty, use the Sales Presentation Guide, and demonstrate product knowledge and showmanship.
Work with the Store Manager and Leadership Team to plan sales goals and execute actions that support business goals.
Assist with recruiting, interviewing, training, coaching, motivating, and developing Teammates.
Help maintain a positive floor culture, communicate with the Team, and promote Teammate accountability and growth.
Support department results by executing department calendars, delegation plans, training actions, and mid-week check-ins.
Own and influence product zones; demonstrate and review visual standards, merchandise presentation, and zone projects.
Maintain a well-sized, organized, clean, and shoppable sales floor and backroom; monitor freight and identify merchandising opportunities.
Complete and teach opening and closing checklists and Point of Sale procedures.
Perform store operations including cashiering, merchandise displays and pulls, markdowns, freight handling, recalls, and vendor returns.
Follow security, Loss Prevention, payment, return, exchange, and company policy procedures.
Complete scheduled shifts and cover shifts when needed; handle schedule changes professionally.
Communicate policy violations, merchandise-handling concerns, and Teammate or Guest concerns to appropriate leaders or Human Resources.
Assist the Store Manager in supervising and handle emergencies in the Store Manager’s absence according to company guidelines.
Assist with store planning, supplies, new-hire paperwork, and communication with Corporate Office departments.
Travel to and cover other stores within the District based on business needs.
Perform other duties and special projects as assigned.