Assistant in Training

The Buckle, Inc.•Piqua, OH

4d•Onsite

About The Position

The Assistant in Training (AIT) and Assistant Manager help fulfill Buckle’s mission to create the most enjoyable shopping experience possible for Guests. They perform sales, merchandising, and operational tasks assigned by store management, including cashiering, merchandise displays and pulls, register procedures, and routine facility cleaning. Working with the Store Manager and Leadership Team, they support sales development, recruiting, and team leadership. They share responsibility for training and motivating Teammates and act as Store Manager in the Store Manager’s absence. The Assistant Manager role is a progression from AIT and includes additional higher-level duties, while most duties are shared. The position supports Guest service and sales, Teammate recruiting and development, visual merchandising, store operations, and leadership. It includes maintaining sales and service standards, coaching and training Teammates, managing visual zones and inventory presentation, completing operational procedures, and supporting the Store Manager with store performance and staffing. The role assists the Store Manager in supervising and may travel to cover other stores within the district based on business needs.

Requirements

High school diploma or GED, or one to three months of related retail experience and/or training, or an equivalent combination of education and experience.
Ability to provide effective Guest service and achieve sales goals.
Ability to train, coach, motivate, and communicate effectively with Teammates and leadership.
Ability to work a flexible schedule, including mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs.
Ability to complete scheduled shifts and cover shifts when needed.
Ability to travel to and cover other stores within the district based on business needs.
Ability to stand, walk, use hands to handle or feel objects, reach, climb or balance, jump, stoop, kneel, crouch or crawl, and talk or hear; occasional sitting is required.
Physical ability to lift and maneuver 50 pounds throughout the store and backroom.
Close, distance, color, peripheral, and depth vision, and ability to adjust focus.

Responsibilities

Provide friendly, engaging Guest service; answer merchandise questions; recommend and locate products; anticipate Guest needs; and build Guest relationships.
Meet personal sales-per-hour, average sales, and total net sales goals, and contribute to store sales performance and Guest loyalty business builders.
Use and complete the Sales Presentation Guide (SPG), share product knowledge, and demonstrate merchandise and showmanship.
Plan sales goals with the Store Manager and demonstrate ownership of store sales performance.
Recognize recruiting opportunities and assist the Store Manager with recruiting and staffing needs.
Train, coach, motivate, and develop Teammates in accountability, shift orientation, Loss Prevention, sales presentation, product education, and other assigned areas.
Maintain a positive floor culture, communicate with fellow leaders and Teammates, and help delegate and implement the store’s education focus.
Execute department actions, calendars, check-ins, leadership segments, and training tasks, using tools such as the Performance Tracker and Weekly Delegation Worksheet.
Own and influence product presentation through zone ownership; assign zones and projects; and partner with the Store Manager to delegate, demonstrate, and review visual zones.
Ensure Teammates follow visual standards, the Visual library, and the Weekly Visual Checklist; keep the sales floor sized and freight appropriately displayed; and maintain visual standards on the floor and in the backroom.
Identify merchandising opportunities and product changes, communicate recommendations to the Store Manager, and use the Performance Tracker to support store performance.
Work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on business needs.
Complete opening and closing checklists; execute and teach Point of Sale procedures; and follow payment, return, exchange, and Loss Prevention policies.
Recognize security risks and theft, follow Loss Prevention guidelines including daily bag and purse checks, and respond to emergencies in the Store Manager’s absence according to company guidelines.
Maintain a clean, organized, and shoppable store; complete markdowns, pulls, freight, recalls, and returns to vendors; and monitor store supplies.
Complete new-hire paperwork and tasks accurately and promptly according to Human Resources guidelines and legal policies.
Communicate policy violations and Teammate or Guest concerns to the Store Manager, District Manager, and/or Human Resources in a timely and confidential manner.
Support the Store Manager in supervision, interviews, scheduling changes, store planning, communication with Corporate Office departments, and other assigned duties.
Travel to and cover other stores within the district based on business needs.