Assistant in Training

The Buckle, Inc.•Cedar Rapids, IA

3d•Onsite

About The Position

The Assistant in Training (AIT) and Assistant Manager help fulfill Buckle’s mission to create the most enjoyable shopping experience possible for Guests. They perform sales, merchandising, and operational duties assigned by store management, including cashiering, merchandise displays and pulls, register procedures, and routine facility cleaning. They work with the Store Manager and Leadership Team to develop sales, recruit Teammates, and provide leadership. They share responsibility for training and motivating Teammates and act as Store Manager in the manager’s absence. Assistant Manager is a progression from AIT and includes additional high-level duties, while most duties are shared. The role combines Guest service and sales generation with recruiting, training, and development; visual merchandising; store operations; and supervisory and leadership support. The position assists the Store Manager in supervising and may require travel to and coverage of other stores in the District according to business needs.

Requirements

High school diploma or GED, or one to three months of related retail experience and/or training, or an equivalent combination of education and experience.
Ability to provide strong customer service, communicate effectively, and maintain positive relationships with Guests, Teammates, management, and Corporate Office departments.
Ability to meet sales and Guest-loyalty goals and demonstrate product knowledge, sales presentation, and showmanship.
Ability to train, coach, motivate, and develop Teammates and to give and receive feedback.
Ability to use store tools and systems and execute POS, opening and closing, merchandising, and operational procedures.
Ability to work a flexible schedule, including mornings, evenings, weekends, and designated holiday periods, based on business needs.
Ability to complete scheduled shifts and cover shifts when needed.
Ability to travel to and cover other stores within the District based on business needs.
Ability to stand, walk, use hands to handle or feel objects, reach, climb or balance, jump, stoop, kneel, crouch or crawl, and talk or hear; occasional sitting is required.
Physical ability to lift and maneuver 50 pounds throughout the store and backroom.
Vision abilities including close, distance, color, and peripheral vision, depth perception, and ability to adjust focus.

Responsibilities

Deliver friendly, engaging Guest service and help Guests select merchandise, build outfits, and find or obtain products that meet their needs.
Meet personal sales, sales-per-hour, average-sale, total-net-sales, business-builder, and Guest-loyalty performance expectations; plan sales goals with the Store Manager and take ownership of store sales performance.
Maintain product, promotion, payment, exchange, return, and security knowledge; use sales tools and the Sales Presentation Guide to support sales and Guest relationships.
Demonstrate product knowledge and showmanship, coach sales presentations, and share Guest and product knowledge with the Team.
Recruit Teammates, assist the Store Manager with staffing needs, and identify and maintain contact with prospective talent.
Train, coach, motivate, and develop Teammates; help lead daily setup, training, and review activities, delegate tasks, and follow up on training needs and performance standards.
Partner with the Store Manager to select and implement education and sales focuses, execute department plans and calendars, and support business goals.
Lead visual merchandising and zone ownership; delegate and review zones and projects, uphold visual standards, size the sales floor, display freight, and communicate merchandising opportunities and solutions.
Perform store operations, including opening and closing procedures, POS tasks, freight handling, markdowns, pulls, recalls, vendor returns, inventory-supply monitoring, and maintaining a clean, organized, shoppable store.
Follow Loss Prevention, payment, return, exchange, security, ethics, and company policy procedures; recognize and appropriately handle risks, emergencies, and concerns.
Communicate policy violations and Teammate or Guest concerns to the appropriate management or Human Resources contacts in a timely and confidential manner.
Assist the Store Manager in supervising; support leadership, conduct interviews as needed, handle schedule changes professionally, and cover shifts or other District stores when needed.
Complete new-hire paperwork and tasks in accordance with Human Resources guidelines and legal policies; maintain communication with Corporate Office departments.
Work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs.
Perform other duties and special projects as assigned.