Assistant in Training

The Buckle, Inc.•Chandler, AZ

4d•Onsite

About The Position

The Assistant in Training (AIT) supports the Store Manager and Leadership Team in creating an enjoyable shopping experience for Guests. The role performs sales, merchandising, and operational tasks, including cashiering, merchandise displays and pulls, register procedures, and routine store cleaning. The AIT helps develop sales, recruit Teammates, and provide leadership; shares responsibility for training and motivating Teammates; and acts as Store Manager in the Store Manager’s absence. The Assistant Manager role is a progression from AIT, with additional higher-level duties, while most responsibilities are shared. The position focuses on sales generation and Guest service, Teammate recruiting and development, visual merchandising, store operations, and leadership. The AIT is expected to model attentive service and showmanship, help achieve sales goals, coach and train Teammates, maintain visual standards and store readiness, follow company policies, and support the Store Manager in effective store operations. The role assists the Store Manager in supervising and may travel to cover other stores within the District based on business needs. This role is performed in a retail store setting, where noise is usually moderate. The physical demands include regular standing, walking, reaching, handling items, climbing or balancing, jumping, stooping, kneeling, crouching, crawling, and communicating; sitting is occasional. The Teammate must be able to lift and maneuver 50 pounds throughout the store and backroom. Full-time benefits are available after the applicable waiting period.

Requirements

High school diploma or GED, or one to three months of related retail experience and/or training, or an equivalent combination of education and experience.
Ability to provide excellent Guest service and demonstrate product knowledge, sales skills, and showmanship.
Ability to meet sales goals and support store sales performance.
Ability to recruit, train, coach, motivate, and develop Teammates.
Ability to work a flexible schedule, potentially including mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas.
Ability to complete scheduled shifts and cover shifts when needed.
Ability to travel and cover other stores within the District based on business needs.
Ability to lift and maneuver 50 pounds throughout the store and backroom.
Ability to perform the physical activities described for the role, including standing, walking, reaching, climbing or balancing, jumping, and bending or kneeling.

Responsibilities

Greet Guests, provide attentive and knowledgeable service, recommend merchandise, and help fulfill Guest needs.
Build Guest relationships and client-based business; support Guest loyalty, fit appointments, Buckle credit card activity, and Guest connections.
Meet personal sales-per-hour, average sales, and total net sales goals; plan sales goals with the Store Manager and take ownership of store sales performance.
Use the Sales Presentation Guide and product knowledge to support sales presentations, showmanship, and Teammate performance.
Recruit, train, coach, motivate, and develop Teammates, including supporting interviews, onboarding, shift orientation, Loss Prevention, sales presentation standards, and training for non-sales positions.
Work with the Store Manager to select and implement education focuses, delegate work, support business goals, and complete department actions and check-ins.
Own and influence product zones; delegate and review zone work; maintain visual standards, floor presentation, freight displays, and backroom standards.
Identify merchandising opportunities and recommend solutions to the Store Manager; monitor product changes and store performance using the Performance Tracker.
Complete opening and closing checklists, POS procedures, markdowns, pulls, freight processing, recalls, and vendor returns.
Maintain a clean, organized, secure, and shoppable store; follow Loss Prevention, payment, return, exchange, and company policy procedures.
Communicate policy violations and Teammate or Guest concerns promptly and confidentially to appropriate leaders or Human Resources.
Support the Store Manager in supervising; act as Store Manager in their absence and handle emergencies in accordance with company guidelines.
Complete scheduled shifts and cover shifts when needed; work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas.
Assist with store planning, staffing, supply inventory, new-hire paperwork, and communication with Corporate Office departments.
Travel to and cover other stores within the District based on business needs.
Perform other duties and special projects as assigned.