Assistant in Training

The Buckle, Inc.•Clarksville, IN

4d•Onsite

About The Position

The Assistant in Training (AIT) and Assistant Manager help fulfill Buckle’s mission to create the most enjoyable shopping experience possible for Guests. They perform sales, merchandising, and operational tasks assigned by store management, including cashiering, merchandise display and pulls, register procedures, and routine facility cleaning. They work with the Store Manager and Leadership Team to develop sales, recruit Teammates, and provide leadership. They share responsibility for training and motivating Teammates and act as Store Manager in the manager’s absence. The Assistant Manager role is a progression from AIT, with additional higher-level duties; most responsibilities are shared. The position focuses on delivering attentive, knowledgeable Guest service and meeting sales goals; recruiting, training, and developing Teammates; maintaining visual merchandising standards; and supporting store operations and leadership. The role assists the Store Manager with supervision and may require travel to cover other stores in the district based on business needs. The position is performed in a retail store setting with usually moderate noise. Teammates regularly stand, walk, handle and reach for items, climb or balance and jump, stoop, kneel, crouch, or crawl, and talk or hear; sitting is occasional. The role requires the physical ability to lift and maneuver 50 pounds throughout the store and backroom, along with close, distance, color, peripheral, and depth vision, depth perception, and the ability to adjust focus.

Requirements

High school diploma or general education degree (GED), or one to three months of related retail experience and/or training, or an equivalent combination of education and experience.
Ability to provide effective Guest service and demonstrate product knowledge and sales skills.
Ability to train, coach, motivate, and communicate effectively with Teammates and leadership.
Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of and day after Thanksgiving and Christmas, based on store and business needs.
Ability to complete scheduled shifts and cover shifts when needed.
Ability to travel to and cover other stores within the district based on business needs.
Physical ability to lift and maneuver 50 pounds throughout the store and backroom.
Ability to regularly stand, walk, handle and feel items, reach, climb or balance and jump, stoop, kneel, crouch, or crawl, and talk or hear; occasional sitting is required.
Required vision abilities include close, distance, color, and peripheral vision, depth perception, and ability to adjust focus.

Responsibilities

Greet Guests with a friendly, engaging attitude and provide knowledgeable, attentive service throughout the store.
Recommend and help locate merchandise based on Guest needs, suggest additional items, and create a wardrobing experience.
Demonstrate product knowledge and sales education, stay informed about promotions and store policies, and share product knowledge with the Team.
Meet personal sales-per-hour, average sales, total net sales, and other business-builder and Guest-loyalty goals; plan sales goals with the Store Manager.
Use the Sales Presentation Guide (SPG), support sales presentations, build Guest relationships, and develop a client-based business.
Lead by example, demonstrate showmanship, maintain high standards, and coach Teammates to improve sales and Guest service.
Identify recruiting opportunities, assist the Store Manager with staffing and interviews, maintain recruiting contacts, and explain pay and Buckle benefits.
Train, motivate, direct, and develop Teammates in accountability, shift orientation, Loss Prevention, sales presentation, leadership, and non-sales duties.
Support daily setup, training, performance tracking, department planning, education focuses, and execution of store and department goals.
Own and influence product zones; assign projects and learning goals, demonstrate visual tools, and partner with the Store Manager to manage all four zones.
Maintain visual standards and checklists, ensure merchandise is sized and displayed appropriately, recognize merchandising opportunities, and maintain floor and backroom presentation.
Work a flexible schedule that may include mornings, evenings, weekends, and the day of and day after Thanksgiving and Christmas, based on store and business needs.
Use planners and opening and closing checklists; execute and teach point-of-sale procedures; handle payments, returns, exchanges, and Loss Prevention practices.
Maintain a clean, organized, shoppable store; complete markdowns, pulls, freight, recalls, vendor returns, and other assigned operational tasks.
Monitor security risks and theft, follow Loss Prevention guidelines including daily bag and purse checks, and handle emergencies in the Store Manager’s absence according to company guidelines.
Complete scheduled shifts and cover shifts when needed; handle schedule changes professionally and provide timely, confidential communication about policy violations and concerns.
Complete new-hire paperwork and tasks according to Human Resources guidelines and legal policies; monitor store supply inventory and communicate merchandise-handling concerns.
Assist the Store Manager in supervising, support leadership, promote personal and store growth, and maintain professional relationships with Teammates.
Travel to and cover other stores within the district based on business needs.
Perform other duties and special projects as assigned.