Assistant in Training

The Buckle, Inc.•Ferry Pass, FL

4d•Onsite

About The Position

The Assistant in Training (AIT) works with the Store Manager and Leadership Team to develop sales, recruit new Teammates, and provide leadership. The role supports Buckle’s mission to create the most enjoyable shopping experience possible for Guests and includes sales, merchandising, and operational duties such as cashiering, merchandise display and pulls, register procedures, and routine store cleaning. The AIT shares responsibility for training and motivating Teammates and acts as Store Manager in the manager’s absence. The Assistant Manager role is a progression from AIT and includes additional duties, while most responsibilities are shared. The position contributes to sales and Guest service, Teammate recruiting and development, visual merchandising, store operations, and leadership. It supports department and store goals, maintains visual and operational standards, and assists with supervision. Work is in a retail store setting with a usually moderate noise level. The schedule is flexible and may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on business needs. The role may also require travel to and coverage of other stores within the district. A high school diploma or GED, one to three months of related retail experience and/or training, or an equivalent combination is required. Physical duties include regularly standing, walking, handling items, reaching, climbing or balancing and jumping, stooping, kneeling, crouching or crawling, and talking or hearing. The position occasionally requires sitting and requires the ability to lift and maneuver 50 pounds throughout the store and backroom.

Requirements

High school diploma or GED, or one to three months of related retail experience and/or training, or an equivalent combination of education and experience.
Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs.
Ability to complete scheduled shifts and cover shifts when needed.
Ability to travel to and cover other stores within the district based on business needs.
Ability to lift and maneuver 50 pounds throughout the store and backroom.
Ability to perform the physical duties described, including standing, walking, reaching, climbing or balancing and jumping, stooping, kneeling, crouching or crawling, and talking or hearing.
Ability to execute and teach point-of-sale procedures and follow store, loss prevention, payment, return, exchange, and security policies.
Ability to communicate effectively, give and receive feedback, maintain a positive and professional attitude, and support leadership.
Ability to coach, motivate, train, and develop Teammates and help achieve store sales and operational goals.

Responsibilities

Provide friendly, engaging Guest service; answer questions, recommend and locate merchandise, anticipate Guest needs, and build client relationships.
Demonstrate product knowledge and showmanship, share product education, and maintain knowledge of promotions, payment, exchange, return, and security policies.
Meet personal sales goals and support store sales performance, Guest loyalty, business builders, denim, and sales presentation goals.
Use the Sales Presentation Guide (SPG), plan sales goals with the Store Manager, and model leadership and customer service standards.
Recognize recruiting opportunities and assist the Store Manager with recruiting and staffing needs.
Train, coach, motivate, and develop Teammates in sales, service, loss prevention, leadership, and non-sales positions; identify and follow through on training needs.
Support a positive floor culture, provide feedback, maintain Teammate contact information, and communicate with fellow leaders and Teammates.
Own and influence product presentation through zone ownership; delegate and review zones and projects, and ensure visual standards and checklists are followed.
Identify merchandising opportunities, ensure the sales floor is sized and freight is displayed appropriately, and communicate recommendations to the Store Manager.
Maintain visual standards on the sales floor and in the backroom and use the Performance Tracker to identify improvement opportunities.
Work a flexible schedule, complete scheduled shifts, and cover shifts when needed, including eligible holiday periods based on business needs.
Complete opening and closing checklists and planner tasks; execute and teach point-of-sale procedures and store tools.
Follow loss prevention guidelines, recognize security risks and theft, and perform daily bag and purse checks.
Maintain a clean, organized, shoppable store; handle markdowns, pulls, freight, recalls, returns to vendors, and inventory of supplies.
Communicate policy violations and Teammate or Guest concerns to appropriate management or Human Resources in a timely and confidential manner.
Complete new-hire paperwork and tasks in accordance with Human Resources guidelines and legal policies.
Assist with planning, store administration, corporate department communication, schedule changes, and handling emergencies in the Store Manager’s absence.
Assist the Store Manager in supervising and support leadership, professional relationships, team development, and store growth.
Travel to and cover other stores within the district as business needs require.
Perform other duties and special projects as assigned.