Assistant in Training

The Buckle, Inc.•Bozeman, MT

3d•Onsite

About The Position

The Assistant in Training (AIT) and Assistant Manager help fulfill Buckle’s mission to create the most enjoyable shopping experience possible for Guests. They perform sales, merchandising, and operational tasks assigned by store management, including cashiering, merchandise display and pulls, register procedures, and routine cleaning. Working directly with the Store Manager and Leadership Team, they help develop sales, recruit Teammates, and provide leadership. They share responsibility for training and motivating Teammates and act as Store Manager in the manager’s absence. The Assistant Manager role is a progression from the AIT position and includes additional higher-level duties, although most responsibilities are shared. The role focuses on sales generation and Guest service, recruiting and developing Teammates, visual merchandising, store operations, and leadership. The position assists the Store Manager in supervising and may involve covering other stores within the District based on business needs. Work takes place in a retail store setting with a usually moderate noise level. The schedule is flexible and may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs.

Requirements

High school diploma or general education degree (GED), or one to three months of related retail experience and/or training, or an equivalent combination of education and experience.
Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs.
Ability to travel to and cover other stores within the District based on business needs.
Ability to perform the essential duties satisfactorily, with reasonable accommodations available for individuals with disabilities.
Ability to stand, walk, use hands to handle or feel items, reach, climb or balance and jump, stoop, kneel, crouch or crawl, and talk or hear; occasional sitting is required.
Physical ability to lift and maneuver 50 pounds throughout the store and backroom.
Required vision abilities include close, distance, color, peripheral, and depth vision, and the ability to adjust focus.

Responsibilities

Welcome Guests, provide attentive and engaging service, answer merchandise questions, recommend products, and help Guests locate or obtain merchandise.
Anticipate Guest needs, suggest additional items, create wardrobing experiences, and build client relationships.
Use product knowledge and sales education to demonstrate merchandise and share information with Guests and Teammates.
Maintain knowledge of sales, promotions, payment and exchange policies, security practices, and return procedures.
Meet personal sales-per-hour, average sales, and total net sales goals; contribute to store sales performance and business-builder goals.
Use the Sales Presentation Guide (SPG), plan sales goals with the Store Manager, and support sales presentations and Guest loyalty initiatives.
Recognize recruiting opportunities, assist the Store Manager with staffing needs, and maintain current talent contact information.
Train, coach, motivate, and develop Teammates in sales, loss prevention, shift orientation, accountability, and other job responsibilities.
Help select and implement the store’s education focus; execute training, leadership, and department plans and follow up on training needs.
Maintain a positive floor culture, demonstrate appropriate dress and showmanship, and communicate with fellow leaders and Teammates.
Manage product and visual presentation through zone ownership, delegation, store tours, visual standards, checklists, freight processing, and merchandise placement.
Recognize merchandising opportunities and recommend solutions to the Store Manager; use the Performance Tracker to support store performance.
Work a flexible schedule, complete scheduled shifts, and cover shifts when needed.
Complete opening and closing checklists and execute or teach point-of-sale procedures.
Follow loss-prevention, security, payment, return, exchange, company policy, and Code of Ethics requirements; monitor and respond to security risks and theft.
Maintain a clean, organized, and shoppable store; complete markdowns, pulls, freight, recalls, and vendor returns, and monitor supplies.
Complete new-hire paperwork and tasks accurately and promptly, and communicate policy violations or concerns to appropriate management or Human Resources.
Build effective relationships with Corporate Office departments and provide feedback to the Store Manager and Leadership Team.
Support leadership, give and receive feedback, conduct interviews as needed, solve problems, and handle schedule changes professionally.
Travel to and cover other stores within the District based on business needs.
Handle emergencies in the Store Manager’s absence according to company guidelines and perform other duties or special projects as assigned.