Assistant in Training

The Buckle, Inc.•Arlington, TX

4d•Onsite

About The Position

The Assistant in Training (AIT) and Assistant Manager help fulfill Buckle’s mission to create the most enjoyable shopping experience possible for Guests. They perform sales, merchandising, and operational tasks assigned by store management, including cashiering, merchandise displays and pulls, register procedures, and routine cleaning. They work with the Store Manager and Leadership Team to develop sales, recruit Teammates, and provide leadership. They share responsibility for training and motivating Teammates and act as Store Manager when the Store Manager is absent. The Assistant Manager position is a progression from the AIT position and includes additional higher-level duties, although most duties are shared. The role involves delivering customer service and sales, developing and coaching Teammates, managing visual merchandising, and supporting store operations and leadership. The position assists the Store Manager in supervising and may require travel to cover other stores in the District based on business needs. Work is performed in a retail store setting with a usually moderate noise level. The schedule may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs.

Requirements

High school diploma or general education degree (GED), or one to three months of related retail experience and/or training, or an equivalent combination of education and experience.
Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs.
Ability to travel to and cover other stores within the District based on business needs.
Ability to lift and maneuver 50 pounds throughout the store and backroom.
Ability to perform the physical functions of the job, including standing, walking, handling and reaching, climbing or balancing and jumping, stooping, kneeling, crouching or crawling, and talking or hearing.
Ability to execute and teach POS procedures, follow Loss Prevention and Company policies, and use store tools and procedures.
Ability to provide and receive feedback, maintain a positive and professional attitude, and coach and motivate Teammates.

Responsibilities

Greet Guests, provide attentive and knowledgeable service, recommend merchandise, suggest additional items, and build client relationships.
Meet personal sales and business-builder goals, plan sales goals with the Store Manager, and contribute to store sales performance.
Use the Sales Presentation Guide and product knowledge to support sales presentations, showmanship, and Guest experiences.
Maintain knowledge of promotions, payment and exchange policies, returns, and security practices.
Recognize Guest levels, ask and remember Guest names, and communicate Guest information to the Team.
Identify recruiting opportunities and assist the Store Manager with recruiting and staffing needs.
Train, coach, motivate, and develop Teammates; support shift orientation, Loss Prevention, sales presentation standards, and non-sales positions.
Help select, delegate, and implement store education focuses and execute daily and weekly business actions.
Own and influence product through zone ownership, visual standards, merchandising, freight placement, and store tours.
Partner with the Store Manager to delegate, demonstrate, and review visual zones and address merchandising opportunities.
Follow opening and closing procedures, including completing checklists and scheduled shifts and covering shifts when needed.
Execute and teach Point of Sale procedures, handle payments and returns, and follow Loss Prevention guidelines.
Maintain a clean, organized, and shoppable store; complete markdowns, pulls, freight processing, recalls, and vendor returns.
Monitor store supplies and provide feedback about merchandise handling concerns.
Communicate policy violations and Teammate or Guest concerns to the appropriate leaders or Human Resources in a timely, confidential manner.
Handle emergencies in the Store Manager’s absence according to Company guidelines.
Support leadership, conduct interviews as needed, handle schedule changes professionally, and complete special projects and other assigned duties.