Assistant in Training

The Buckle, Inc.•Davenport, IA

4d•Onsite

About The Position

The Assistant in Training (AIT) and Assistant Manager help fulfill Buckle’s mission to create the most enjoyable shopping experience possible for Guests. They perform sales, merchandising, and operational tasks assigned by store management, such as cashiering, merchandise displays and pulls, register procedures, and routine facility cleaning. They work with the Store Manager and Leadership Team to develop sales, recruit Teammates, and provide leadership. They also share responsibility for training and motivating Teammates and act as Store Manager in the manager’s absence. The Assistant Manager position is a progression from AIT and includes additional higher-level duties, although most responsibilities are shared. The role focuses on delivering strong Guest service and sales, supporting Teammate recruiting and development, managing visual merchandising, and carrying out store operations. The position assists the Store Manager in supervising and may require travel to cover other stores within the district based on business needs. The Teammate regularly works in a retail store setting with a usually moderate noise level.

Requirements

High school diploma or GED, or one to three months of related retail experience and/or training, or an equivalent combination of education and experience.
Ability to provide customer service and meet sales goals in a retail environment.
Ability to train, coach, motivate, and develop Teammates and contribute to recruiting and staffing.
Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas.
Ability to complete scheduled shifts and cover shifts when needed.
Ability to travel to and cover other stores within the district based on business needs.
Ability to regularly stand, walk, use hands to handle or feel items, reach, climb or balance and jump, stoop, kneel, crouch or crawl, and talk or hear; occasional sitting is required.
Physical ability to lift and maneuver 50 pounds throughout the store and backroom.
Vision abilities including close, distance, color, peripheral, and depth perception, and ability to adjust focus.

Responsibilities

Greet Guests, provide attentive and engaging service, answer questions, recommend and locate merchandise, and suggest additional items to create a wardrobing experience.
Use product knowledge and sales education to demonstrate merchandise and share product information with Guests and Teammates.
Maintain knowledge of current promotions, payment and exchange policies, security practices, and return procedures.
Meet personal sales-per-hour, average sales, and total net sales goals; contribute to store sales performance, business builders, guest loyalty, and denim results.
Use the Sales Presentation Guide daily, plan sales goals with the Store Manager, build Guest relationships, and identify opportunities to expand Guest selections.
Lead by example through showmanship, customer service, attentiveness, and consistent leadership standards, whether or not the Manager is present.
Recognize recruiting opportunities and assist the Store Manager with recruiting and staffing needs.
Train, coach, motivate, and develop Teammates in accountability, shift orientation, Loss Prevention, sales presentation, product knowledge, and non-sales positions.
Support a positive floor culture, encourage appropriate dress and fashion presentation, delegate daily tasks, and follow up on Teammate training needs.
Partner with the Store Manager to select and implement education focuses, execute business segments, and track delegated actions and department results.
Own and influence product through zone ownership; assign zones and projects, demonstrate visual tools, and partner with the Store Manager to review the four zones.
Ensure Teammates follow visual standards, visual resources, and weekly checklists; maintain appropriately sized and displayed merchandise and communicate merchandising recommendations.
Maintain visual standards on the sales floor and in the backroom, and identify opportunities to improve store performance and visual results.
Work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, according to store and business needs.
Use the planner and complete opening and closing checklists; execute and train others on those checklists.
Monitor for security risks and theft, follow Loss Prevention guidelines including daily bag and purse checks, and execute and teach Point of Sale procedures.
Complete scheduled shifts and cover shifts as needed; keep the store clean, organized, and shoppable.
Handle payments, returns, exchanges, freight, markdowns, pulls, recalls, and returns to vendors according to company procedures.
Communicate merchandise-handling concerns, policy violations, and Teammate or Guest concerns to appropriate leaders or Human Resources in a timely and confidential manner.
Complete new-hire paperwork and tasks accurately and promptly, maintain adequate supplies, and build effective relationships with Corporate Office departments.
Handle emergencies in the Store Manager’s absence according to company guidelines.
Support leadership, give and receive feedback, promote personal and store growth, conduct interviews as needed, solve problems, and administer the Buckle Commitment to Success.
Travel to and cover other stores within the district based on business needs.
Perform other duties and special projects as assigned.