Assistant in Training

The Buckle, Inc.•College Station, TX

3d•Onsite

About The Position

The Assistant in Training (AIT) supports the Store Manager and Leadership Team in creating an enjoyable shopping experience for Guests. The role performs sales, merchandising, and operational tasks, including cashiering, merchandise displays and pulls, register procedures, and routine facility cleaning. The AIT helps develop sales, recruit and train Teammates, provide leadership, and motivate the team. The AIT shares responsibility for training Teammates and may act as Store Manager in the Store Manager’s absence. The Assistant Manager position is a progression from the AIT role and includes additional duties, while most responsibilities are shared. This role supports sales generation and Guest service, teammate recruiting and development, visual merchandising, store operations, and leadership. It assists the Store Manager in supervising and helps maintain store standards, operational effectiveness, and a positive team culture. The position requires a flexible schedule based on store and business needs, including mornings, evenings, weekends, and the day of and day after Thanksgiving and Christmas. The Teammate regularly works in a retail store setting with a usually moderate noise level.

Requirements

High school diploma or GED, or one to three months of related retail experience and/or training, or an equivalent combination of education and experience.
Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of and day after Thanksgiving and Christmas, based on store and business needs.
Ability to travel to and cover other stores within the district based on business needs.
Ability to lift and maneuver 50 pounds throughout the store and backroom.
Ability to perform the listed physical activities, including standing, walking, handling objects, reaching, climbing or balancing and jumping, stooping, kneeling, crouching or crawling, and talking or hearing.
Ability to use required vision abilities, including close, distance, color, peripheral vision, depth perception, and focus adjustment.

Responsibilities

Greet Guests, provide attentive and knowledgeable service, answer merchandise questions, recommend products, and help Guests locate or obtain merchandise.
Build Guest relationships and client-based business; suggest additional items, create wardrobing experiences, and share product knowledge and sales education.
Maintain knowledge of sales, promotions, payment and exchange policies, security practices, and return procedures.
Meet personal sales and store performance goals, use the Sales Presentation Guide, support business builders and Guest loyalty, and plan sales goals with the Store Manager.
Demonstrate leadership, showmanship, and customer service; recognize and communicate Guest levels and coachable sales presentation practices.
Identify recruiting opportunities and assist the Store Manager with recruitment and staffing needs.
Train, coach, motivate, and educate Teammates on accountability, shift orientation, Loss Prevention, sales presentations, product knowledge, Guest service, and other training needs.
Support daily setup, training, performance review, department goals, education focuses, and execution of department calendars and delegated tasks.
Promote a positive floor culture, maintain appropriate dress-code standards, communicate with the team, and keep Teammate contact information current.
Own and influence product presentation through zone ownership; assign zones and projects, demonstrate visual tools, and partner with the Store Manager on visual standards.
Monitor visual standards, merchandising, freight presentation, product lifecycle, floor sizing, and backroom standards; identify and communicate opportunities to improve results.
Use the Performance Tracker and provide store tours to support merchandising and store performance.
Work a flexible schedule that may include mornings, evenings, weekends, and the day of and day after Thanksgiving and Christmas, according to business needs.
Use the planner and complete opening and closing checklists; execute and teach Point of Sale procedures and other store tools.
Recognize and respond to security risks and theft, follow Loss Prevention guidelines, and handle payments, returns, exchanges, and related policies appropriately.
Complete scheduled shifts and cover shifts when needed; maintain a clean, organized, and shoppable store.
Communicate merchandise handling concerns, policy violations, and Teammate or Guest concerns to appropriate management or Human Resources in a timely and confidential manner.
Complete planning, markdowns, pulls, freight processing, recalls, vendor returns, new-hire paperwork, and other assigned operational work.
Maintain supply inventory and relationships with Corporate Office departments; handle emergencies in the Store Manager’s absence according to company guidelines.
Support the Store Manager in supervising; provide and receive feedback, conduct interviews as needed, support team development, solve problems, and handle schedule changes professionally.
Travel to and cover other stores within the district based on business needs.
Perform other duties and special projects as assigned.