Assistant in Training

The Buckle, Inc.•Hutchinson, KS

3d•Onsite

About The Position

The Assistant in Training (AIT) supports the Store Manager and Leadership Team in fulfilling Buckle’s mission to create the most enjoyable shopping experience possible for Guests. The role combines sales, merchandising, and operational work with developing sales, recruiting Teammates, and providing leadership. The AIT shares responsibility for training and motivating Teammates and acts as Store Manager in the manager’s absence. The Assistant Manager position is a progression from AIT and includes additional higher-level duties, though most duties and responsibilities are shared. The position delivers attentive Guest service and sales, supports Teammate recruiting and development, manages visual merchandising standards, and helps execute store operations. It assists the Store Manager with supervision and may require travel to cover other stores within the District based on business needs. The role regularly works in a retail store setting with usually moderate noise. It involves standing, walking, reaching, handling merchandise, climbing or balancing, and other physical activities, as well as the ability to lift and maneuver 50 pounds throughout the store and backroom. A high school diploma or GED, one to three months of related retail experience and/or training, or an equivalent combination of education and experience is specified. Full-time benefits are available after any applicable waiting period.

Requirements

High school diploma or general education degree (GED), or one to three months of related retail experience and/or training, or an equivalent combination of education and experience.
Ability to work a flexible schedule, including mornings, evenings, weekends, and the day of/day after Thanksgiving and Christmas, based on store and business needs.
Ability to lift and maneuver 50 pounds throughout the store and backroom.
Ability to perform the physical activities described, including standing, walking, handling and reaching, climbing or balancing, jumping, stooping, kneeling, crouching, crawling, and talking or hearing.
Ability to travel to and cover other stores within the District based on business needs.
Ability to execute and teach POS procedures and follow store policies, operational procedures, and Loss Prevention guidelines.

Responsibilities

Greet Guests and provide friendly, engaging, knowledgeable service; recommend and locate merchandise, anticipate needs, and create a wardrobing experience.
Meet personal sales-per-hour, average-sale, and total net sales goals, support store sales performance, and plan sales goals with the Store Manager.
Use the Sales Presentation Guide (SPG), product education, Guest loyalty practices, and sales tools to achieve business and service goals.
Build Guest relationships and client-based business, recognize and communicate Guest levels, and support fit appointments, Buckle credit card, and Guest Connect performance.
Recruit, train, coach, motivate, and develop Teammates; assist with store staffing, interviews, training needs, and implementation of education focuses.
Promote positive floor culture, model dress and service standards, delegate and track tasks, and demonstrate leadership actions during store segments.
Own and influence product presentation and zones; partner with the Store Manager on visual standards, store tours, freight placement, and improvements to visual results.
Maintain visual standards on the sales floor and in the backroom; ensure the floor is sized, freight is displayed appropriately, and Teammates follow visual checklists.
Support store operations, including opening and closing checklists, POS procedures, markdowns, pulls, freight, recalls, returns to vendors, and inventory of supplies.
Maintain a clean, organized, and shoppable store; follow payment, return, exchange, security, and Loss Prevention procedures, including daily bag and purse checks.
Complete scheduled shifts and cover shifts when needed; work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas.
Handle Corporate Office calls, communicate merchandise concerns and policy or conduct issues appropriately, and establish effective relationships with Corporate Office departments.
Complete new-hire paperwork and tasks in accordance with Human Resources guidelines and legal policies; apply company policies, procedures, handbooks, and Code of Ethics.
Immediately handle emergencies in the Store Manager’s absence in accordance with Company guidelines.
Assist the Store Manager in supervising; provide and receive feedback, support Leadership, promote personal and store growth, and handle schedule changes professionally.
Travel to and cover other stores within the District based on business needs.
Perform other duties and special projects as assigned.