Assistant in Training

The Buckle, Inc.•West Lake Hills, TX

4d•Onsite

About The Position

The Assistant in Training (AIT) and Assistant Manager support Buckle’s mission to create the most enjoyable shopping experience possible for Guests. They perform sales, merchandising, and operational tasks assigned by store management, including cashiering, merchandise displays and pulls, register procedures, and routine facility cleaning. They work with the Store Manager and Leadership Team to develop sales, recruit Teammates, and provide leadership. They share responsibility for training and motivating Teammates and act as Store Manager in the manager’s absence. The Assistant Manager role is a progression from AIT and includes additional high-level duties, although most duties and responsibilities are shared. The role focuses on providing excellent Guest service, achieving sales goals, building Guest relationships, developing and coaching Teammates, and maintaining visual and operational standards. The position assists with store supervision and may require travel to cover other stores within the District based on business needs. Work is performed in a retail store setting with usually moderate noise. The role requires a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, depending on store and business needs.

Requirements

High school diploma or GED, or one to three months of related retail experience and/or training, or an equivalent combination of education and experience.
Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs.
Ability to travel to and cover other stores within the District based on business needs.
Ability to perform the physical demands of the role, including lifting and maneuvering up to 50 pounds throughout the store and backroom.
Ability to perform duties involving standing, walking, hand use, reaching, climbing or balancing and jumping, stooping, kneeling, crouching or crawling, and talking or hearing; occasional sitting is required.
Ability to perform the vision tasks required for close, distance, and color vision, peripheral vision, depth perception, and adjusting focus.

Responsibilities

Greet Guests, provide engaging and attentive service, answer questions, recommend and locate merchandise, and anticipate Guest needs by suggesting additional items.
Demonstrate product knowledge and sales presentation skills, share product education with the Team, and maintain knowledge of promotions, payment and exchange policies, and security practices.
Meet personal sales-per-hour, average sales, total net sales, and other performance goals; plan sales goals with the Store Manager and take ownership of store sales performance.
Use the Sales Presentation Guide (SPG) and support Guest loyalty, fit appointments, Buckle credit card use, and Guest connection.
Build Guest relationships and a client-based business; recognize and communicate Guest levels and ask for and remember Guest names.
Recruit, train, coach, motivate, and develop Teammates; assist the Store Manager with staffing needs, interviews, training, and identifying Teammate development needs.
Promote a positive floor culture, model the personal dress code, and support daily setup, training, performance reviews, and completion of assigned tasks.
Coordinate department activities, execute department calendar actions, track delegated work, and help select and implement store education priorities.
Own and influence product presentation through zone assignments, visual standards, store tours, freight placement, and floor and backroom presentation.
Identify merchandising opportunities and recommend solutions to the Store Manager; anticipate product changes and take action to improve visual results.
Use store planning tools and complete opening and closing checklists; execute and train others on point-of-sale procedures.
Monitor security risks and theft, follow Loss Prevention guidelines, and carry out policies for payments, returns, exchanges, and Loss Prevention.
Maintain a clean, organized, shoppable store and adequate supplies; complete markdowns, pulls, freight processing, recalls, and vendor returns.
Complete scheduled shifts and cover shifts when needed; handle schedule changes professionally and travel to cover other District stores as business needs require.
Communicate policy violations and Teammate or Guest concerns to the appropriate leaders or Human Resources promptly and confidentially.
Complete new-hire paperwork and tasks according to Human Resources guidelines and legal policies.
Assist the Store Manager in supervising; provide feedback and guidance, support Leadership, handle emergencies in the Store Manager’s absence, and complete other duties or special projects as assigned.