Assistant in Training

The Buckle, Inc.•Keizer, OR

4d•Onsite

About The Position

The Assistant in Training (AIT) supports the Store Manager and Leadership Team in fulfilling Buckle’s mission to create the most enjoyable shopping experience possible for Guests. The role combines sales, customer service, merchandising, and store operations, including cashiering, merchandise displays and pulls, register procedures, and routine facility cleaning. The AIT helps develop sales, recruit Teammates, and provide leadership, and shares responsibility for training and motivating the team. The AIT acts as Store Manager in the manager’s absence. The Assistant Manager role is a progression from AIT and includes additional high-level duties, while sharing most duties and responsibilities. The position focuses on delivering strong sales and Guest service, recruiting and developing Teammates, maintaining visual merchandising standards, and ensuring effective store operations. It assists the Store Manager with supervision and may involve travel to cover other stores within the District based on business needs. Scheduling may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, according to store and business needs. The role requires a high school diploma or GED, or one to three months of related retail experience and/or training, or an equivalent combination. Work takes place in a retail store, where noise is usually moderate. The physical demands include standing, walking, handling merchandise, reaching, climbing or balancing, jumping, stooping, kneeling, crouching, crawling, and lifting and maneuvering up to 50 pounds throughout the store and backroom. Reasonable accommodations may be made for individuals with disabilities.

Requirements

High school diploma or GED, or one to three months of related retail experience and/or training, or an equivalent combination of education and experience.
Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs.
Ability to travel to and cover other stores within the District based on business needs.
Ability to stand, walk, handle and feel items, reach, climb or balance, jump, stoop, kneel, crouch, crawl, and communicate verbally and by hearing.
Physical ability to lift and maneuver 50 pounds throughout the store and backroom.
Ability to meet the visual requirements of the job, including close, distance, color, and peripheral vision, depth perception, and adjusting focus.

Responsibilities

Greet Guests, provide attentive and knowledgeable service, recommend merchandise, and help meet Guest needs and sales goals.
Demonstrate product knowledge and showmanship; maintain knowledge of current promotions, policies, payment and exchange procedures, and security practices.
Use the Sales Presentation Guide and other store tools to support sales performance, Guest loyalty, and Teammate presentations.
Build Guest relationships and support client-based business, fit appointments, Buckle credit card use, and Guest connection.
Plan sales goals with the Store Manager and take ownership of store sales performance.
Recognize recruiting opportunities and assist the Store Manager with staffing and recruitment.
Train, coach, motivate, and develop Teammates in sales, Guest service, Loss Prevention, store standards, and non-sales positions.
Help create a positive floor culture, communicate with the team, and support daily setup, training, performance review, and task completion.
Support department results, implement education focuses, track delegated actions, and help execute store segments and business goals.
Own and influence product presentation through zone ownership; assign projects and learning goals and partner with the Store Manager to review the store’s visual zones.
Ensure Teammates follow visual standards and checklists, maintain appropriate product sizing and freight displays, and communicate merchandising opportunities to the Store Manager.
Maintain visual standards on the sales floor and in the backroom, and use store performance tools to identify improvements.
Work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on business needs.
Use the planner and complete opening and closing checklists; execute and train others on opening and closing procedures.
Follow Loss Prevention guidelines, recognize and address security risks, and execute Point of Sale procedures.
Complete scheduled shifts and cover shifts when needed; maintain a clean, organized, and shoppable store.
Communicate merchandise handling concerns, policy violations, and Teammate or Guest concerns to appropriate management or Human Resources in a timely and confidential manner.
Complete new-hire paperwork and tasks in accordance with Human Resources guidelines and legal policies.
Handle markdowns, pulls, inbound and outbound freight, recalls, and returns to vendors; maintain adequate supplies inventory.
Build relationships and communicate with Corporate Office departments to help the Store Manager operate the store effectively.
Handle emergencies in the Store Manager’s absence in accordance with company guidelines.
Assist the Store Manager in supervising and conducting interviews as needed; support leadership, team growth, and Buckle’s Commitment to Success.
Travel to and cover other stores within the District based on business needs.
Perform other duties and special projects as assigned.