Assistant in Training

The Buckle, Inc.•Bossier City, LA

4d•Onsite

About The Position

The Assistant in Training (AIT) supports the Store Manager and Leadership Team in creating the most enjoyable shopping experience possible for Guests. The role performs sales, merchandising, and operational tasks, including cashiering, merchandise displays and pulls, register procedures, and routine facility cleaning. The AIT helps develop sales, recruit Teammates, and provide leadership; shares responsibility for training and motivating Teammates; and acts as Store Manager in the Store Manager’s absence. The Assistant Manager role is a progression from AIT, with additional high-level duties, though most responsibilities are shared. The position focuses on Guest service and sales, Teammate recruiting and development, visual merchandising, store operations, and leadership. The AIT helps achieve store sales goals, trains and coaches Teammates, maintains visual and operational standards, and supports the effective operation of the store. The position assists the Store Manager in supervision. This role is performed in a retail store setting with usually moderate noise. The physical demands include standing, walking, handling items, reaching, climbing or balancing and jumping, stooping, kneeling, crouching or crawling, and the ability to lift and maneuver 50 pounds throughout the store and backroom. The schedule is flexible and may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs.

Requirements

High school diploma or GED, or one to three months of related retail experience and/or training, or an equivalent combination of education and experience.
Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on business needs.
Ability to lift and maneuver 50 pounds throughout the store and backroom.
Ability to perform the physical demands of the role, including standing, walking, reaching, climbing or balancing and jumping, and stooping, kneeling, crouching, or crawling.
Ability to provide customer service, communicate effectively, and work with Guests, Teammates, and management.
Ability to travel to and cover other stores within the district based on business needs.

Responsibilities

Greet Guests, provide engaging and knowledgeable service, recommend merchandise, and help locate or obtain items based on Guest needs.
Build Guest relationships and support sales goals, business builders, loyalty, and personal sales performance.
Use the Sales Presentation Guide (SPG), product knowledge, and sales education to improve Guest and Teammate presentations.
Support recruiting, training, coaching, motivating, and developing Teammates; assist with store staffing and daily interviews as needed.
Help implement store education priorities, leadership training, sales focuses, and departmental plans.
Own and influence product zones; delegate and review visual work and ensure visual standards are followed.
Maintain a properly sized, organized, and shoppable sales floor and backroom; identify merchandising opportunities and communicate recommendations.
Complete and teach opening and closing checklists and Point of Sale procedures; support payments, returns, exchanges, loss prevention, freight, markdowns, pulls, recalls, and vendor returns.
Maintain store cleanliness and supplies, complete scheduled shifts, and cover shifts when needed.
Communicate policy violations, concerns, merchandise handling issues, and operational information to appropriate leaders.
Assist the Store Manager with supervision, planning, store operations, and handling emergencies in the Store Manager’s absence.
Travel to and cover other stores within the district based on business needs.