Assistant in Training

The Buckle, Inc.•Longview, TX

4d•Onsite

About The Position

The Assistant in Training (AIT) and Assistant Manager help fulfill Buckle’s mission to create the most enjoyable shopping experience possible for Guests. They perform sales, merchandising, and operational tasks assigned by store management, including cashiering, merchandise displays and pulls, register procedures, and routine facility cleaning. They work with the Store Manager and Leadership Team to develop sales, recruit Teammates, and provide leadership. They share responsibility for training and motivating Teammates and act as Store Manager in the Store Manager’s absence. The Assistant Manager role is a progression from AIT and includes additional high-level duties, though most duties and responsibilities are shared. The role focuses on providing excellent Guest service and generating sales; recruiting, training, and developing Teammates; managing visual merchandising; and completing store operations. The position assists the Store Manager in supervising and may require travel to cover other stores in the District based on business needs. The job is performed in a retail store setting, where noise is usually moderate. The Teammate must meet the role’s physical demands, including regularly standing, walking, reaching, climbing or balancing, jumping, and other movements, and being able to lift and maneuver 50 pounds throughout the store and backroom. Full-time benefits are available after applicable waiting periods and include insurance, spending and savings accounts, paid time off, a 401(k) retirement plan, a Teammate discount, performance bonuses, leave options, and an Employee Assistance Program.

Requirements

High school diploma or GED, or one to three months of related retail experience and/or training, or an equivalent combination of education and experience.
Ability to provide strong customer service and meet sales and Guest loyalty performance standards.
Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas.
Ability to travel and cover other stores within the District based on business needs.
Ability to stand, walk, use hands to handle or feel, reach, climb or balance, jump, stoop, kneel, crouch, crawl, and talk or hear; sitting is occasionally required.
Physical ability to lift and maneuver 50 pounds throughout the store and backroom.
Vision abilities including close, distance, color, and peripheral vision, depth perception, and ability to adjust focus.

Responsibilities

Provide friendly, engaging, and knowledgeable Guest service; identify Guest needs, recommend merchandise, support purchases, and build client relationships.
Meet personal sales-per-hour, average sales, total net sales, and other sales and Guest loyalty goals; plan sales goals with the Store Manager and contribute to store sales performance.
Maintain knowledge of products, promotions, payment and exchange policies, security practices, and Guest service procedures; use the Sales Presentation Guide and available inventory tools.
Demonstrate product knowledge, showmanship, and leadership by example, and coach Teammates on sales presentations and product education.
Identify recruiting opportunities and assist the Store Manager with recruiting and staffing needs, interviews, and maintaining talent contacts.
Train, coach, motivate, and develop Teammates in sales, customer service, accountability, Loss Prevention, shift orientation, and other store practices.
Support daily setup, training, performance reviews, department goals, education focuses, and delegated tasks; communicate updates to fellow leaders and Teammates.
Own and influence product zones; delegate and demonstrate zone tasks, partner with the Store Manager on visual standards, and ensure Teammates follow visual checklists and guidelines.
Maintain an appropriately sized and displayed sales floor, manage freight and product presentation, identify merchandising opportunities, and maintain visual standards on the floor and in the backroom.
Work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on business needs.
Complete opening and closing checklists, POS procedures, markdowns, pulls, freight, recalls, and returns to vendors; maintain supplies and a clean, organized, shoppable store.
Follow Loss Prevention, security, payment, return, exchange, company policy, ethics, and Human Resources procedures; promptly complete new-hire paperwork and tasks.
Handle Guest, Teammate, store, and corporate-office concerns professionally; communicate policy violations and concerns to appropriate leaders or Human Resources in a timely and confidential manner.
Assist the Store Manager in supervising; support leadership, promote team and store growth, provide and receive feedback, and handle schedule changes professionally.
Act as Store Manager in their absence and handle emergencies in accordance with company guidelines.
Travel to cover other stores within the District when business needs require.
Perform other duties and special projects as assigned.