Assistant in Training

The Buckle, Inc.•Ann Arbor, MI

4d•Onsite

About The Position

The Assistant in Training (AIT) supports the Store Manager and Leadership Team in fulfilling Buckle’s mission to create the most enjoyable shopping experience possible for Guests. The role performs sales, merchandising, and operational tasks, including cashiering, merchandise displays and pulls, register procedures, and routine facility cleaning. The AIT helps develop sales, recruit Teammates, and provide leadership; shares responsibility for training and motivating Teammates; and acts as Store Manager in the manager’s absence. The Assistant Manager role is a progression from AIT and includes additional higher-level duties, while most responsibilities are shared. The position focuses on providing engaging Guest service, meeting sales goals, developing Teammates, managing visual merchandising, and supporting store operations. The AIT assists with recruiting, training, coaching, scheduling coverage, inventory and freight tasks, store presentation, and compliance with company policies. The role assists the Store Manager in supervising and may travel to cover other stores within the district based on business needs. The position is based in a retail store setting with usually moderate noise. Physical duties include standing, walking, handling merchandise, reaching, climbing or balancing, jumping, stooping, kneeling, crouching, crawling, and occasionally sitting. The role requires the ability to lift and maneuver up to 50 pounds throughout the store and backroom.

Requirements

High school diploma or GED, or one to three months of related retail experience and/or training, or an equivalent combination of education and experience.
Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs.
Ability to lift and maneuver 50 pounds throughout the store and backroom.
Ability to perform the physical activities described, including standing, walking, reaching, climbing or balancing, jumping, stooping, kneeling, crouching, crawling, and communicating by talking and hearing.
Ability to assist with supervising and to provide leadership, training, and feedback to Teammates.
Ability to travel to and cover other stores within the district based on business needs.

Responsibilities

Greet Guests, provide knowledgeable and attentive service, recommend merchandise, and help fulfill Guest needs.
Meet personal sales-per-hour, average sales, and total net sales goals, and support the store’s sales performance and business builders.
Use the Sales Presentation Guide and product knowledge to improve sales presentations and create a positive shopping experience.
Develop Guest relationships, support Guest loyalty, and share Guest needs and levels with the Team.
Recruit, train, coach, motivate, and develop Teammates in sales, service, loss prevention, and operational standards.
Partner with the Store Manager to set and implement education and sales focuses, delegate work, and support staffing needs.
Own and influence merchandise presentation through zone ownership, visual standards, freight placement, store tours, and floor and backroom presentation.
Complete store opening and closing procedures, POS tasks, markdowns, pulls, freight handling, recalls, and returns to vendors.
Maintain a clean, organized, secure, and shoppable store; follow loss prevention, payment, return, exchange, and company policy requirements.
Handle scheduled shifts and provide shift coverage as needed; work a schedule that may include mornings, evenings, weekends, and specified holiday periods.
Communicate policy violations, merchandise handling concerns, and Teammate or Guest concerns to the appropriate management or HR contacts.
Assist the Store Manager in supervising the store and respond to emergencies in the manager’s absence.
Travel to and cover other stores within the district when business needs require.
Perform other duties and special projects as assigned.