Assistant in Training

The Buckle, Inc.•Findlay, OH

4d•Onsite

About The Position

The Assistant in Training (AIT) and Assistant Manager help fulfill Buckle’s mission to create the most enjoyable shopping experience possible for Guests. They perform sales, merchandising, and operational duties assigned by store management, including cashiering, merchandise displays and pulls, register procedures, and routine cleaning. Working directly with the Store Manager and Leadership Team, they help develop sales, recruit Teammates, and provide leadership. They share responsibility for training and motivating Teammates and act as Store Manager in the Store Manager’s absence. The Assistant Manager role is a progression from AIT and includes additional higher-level duties, while most duties and responsibilities are shared. The role provides Guest service and sales support, helps recruit, train, and develop Teammates, manages visual merchandising, and supports store operations and leadership. The position assists the Store Manager in supervising and may require travel to cover other stores in the district based on business needs. This role is performed in a retail store setting with usually moderate noise. Physical duties include standing, walking, handling and reaching, climbing or balancing, jumping, stooping, kneeling, crouching, crawling, and occasionally sitting. The Teammate must be able to lift and maneuver 50 pounds throughout the store and backroom. Buckle states that reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Requirements

High school diploma or GED, or one to three months of related retail experience and/or training, or an equivalent combination of education and experience.
Ability to provide strong Guest service, demonstrate product knowledge, and meet sales and performance goals.
Ability to train, coach, motivate, and communicate effectively with Teammates and leaders.
Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on business needs.
Ability to complete scheduled shifts and cover shifts when needed.
Ability to travel to and cover other stores within the district based on business needs.
Ability to perform the physical demands of the role, including lifting and maneuvering 50 pounds throughout the store and backroom.
Ability to perform essential physical activities including standing, walking, handling and reaching, climbing or balancing, jumping, stooping, kneeling, crouching, or crawling; occasional sitting; and visual tasks requiring close, distance, color, peripheral, and depth perception and focus adjustment.

Responsibilities

Greet Guests, provide attentive and knowledgeable service, answer merchandise questions, recommend products, and help locate or obtain merchandise based on Guest needs.
Suggest additional items, create a wardrobing experience, build Guest relationships, and support Guest loyalty, fit appointments, Buckle credit card, and Guest Connect goals.
Demonstrate product knowledge and sales techniques, maintain knowledge of promotions and store policies, achieve sales goals, and use the Sales Presentation Guide (SPG) to support sales performance.
Work with the Store Manager to plan sales goals and take ownership of store sales performance, including sales, average sale, business builders, and denim.
Recognize recruiting opportunities and assist the Store Manager with recruiting and staffing needs.
Train, coach, motivate, and develop Teammates in accountability, shift orientation, Loss Prevention, sales presentation, product education, denim showmanship, and other training needs.
Support daily setup, training, floor impact, and reviews; use the Performance Tracker and Weekly Delegation Worksheet; and carry out department calendars and assigned business goals.
Maintain positive floor culture, demonstrate the dress code and leadership behaviors, communicate with fellow leaders and Teammates, and help select and implement store education focuses.
Own and influence product presentation through zone ownership; assign zones and projects, demonstrate merchandising tools, and partner with the Store Manager on all four zones.
Ensure Teammates follow visual standards, the Visual library, and Weekly Visual Checklist; maintain visual standards on the sales floor and in the backroom; and keep the sales floor sized and new freight appropriately displayed.
Identify merchandising opportunities throughout the product life cycle and communicate recommendations and solutions to the Store Manager.
Work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs.
Use the planner and complete opening and closing checklists; execute and teach Point of Sale procedures and other store tools.
Recognize security risks and theft, follow Loss Prevention guidelines including daily bag and purse checks, and apply policies for payments, returns, exchanges, and Loss Prevention.
Complete scheduled shifts and cover shifts when needed; maintain a clean, organized, and shoppable store; and provide feedback about merchandise handling concerns.
Communicate policy violations and Teammate or Guest concerns to the Store Manager, District Manager, and/or Human Resources in a timely and confidential manner.
Complete new-hire paperwork and tasks according to Human Resources guidelines and legal policies; perform planning across week, month, and year; and complete markdowns, pulls, freight, recalls, and returns to vendors.
Build relationships and communicate with Corporate Office departments, maintain adequate supplies, and handle emergencies in the Store Manager’s absence according to Company guidelines.
Support leadership, promote personal and store growth, maintain professional relationships with Teammates, conduct interviews as needed, solve problems, and administer Buckle Commitment to Success.
Travel to and cover other stores within the district based on business needs; handle schedule changes professionally; and perform special projects and other duties as assigned.
Assist the Store Manager in supervising.
Fulfill Buckle’s mission through high-quality customer service and a positive team spirit.