Assistant in Training

The Buckle, Inc.•Sugar Land, TX
•Onsite

About The Position

The Assistant in Training (AIT) supports Buckle’s mission to create the most enjoyable shopping experience possible for Guests. The role performs sales, merchandising, and operational tasks assigned by store management, including cashiering, merchandise displays and pulls, register procedures, and routine facility cleaning. The AIT works directly with the Store Manager and Leadership Team to develop sales, recruit Teammates, and provide leadership. AITs share responsibility for training and motivating Teammates and act as the Store Manager in their absence. Assistant Manager is a progression from AIT and includes additional high-level duties, while most duties and responsibilities are shared. The role focuses on sales generation and Guest service, Teammate recruiting and development, visual merchandising, store operations, and leadership. Duties include delivering attentive service, meeting sales goals, coaching and training Teammates, maintaining visual standards and an organized store, following loss-prevention and operational procedures, and supporting the Store Manager in supervising the store. The position may require travel to cover other stores in the district based on business needs. The Teammate regularly works in a retail store setting with usually moderate noise. The job involves standing, walking, handling and reaching, climbing or balancing and jumping, stooping, kneeling, crouching or crawling, and talking or hearing; sitting is occasional. The role requires the physical ability to lift and maneuver 50 pounds throughout the store and backroom.

Requirements

  • High school diploma or GED, or one to three months of related retail experience and/or training, or an equivalent combination of education and experience.
  • Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of and day after Thanksgiving and Christmas, based on store and business needs.
  • Physical ability to lift and maneuver 50 pounds throughout the store and backroom.
  • Ability to perform the physical demands of the role, including standing, walking, reaching, handling, climbing or balancing, jumping, stooping, kneeling, crouching, or crawling.
  • Ability to travel and cover other stores within the district based on business needs.
  • Ability to perform essential job functions, with reasonable accommodations where applicable.

Responsibilities

  • Greet Guests and provide friendly, knowledgeable, and attentive service throughout the store.
  • Recommend, locate, and demonstrate merchandise based on Guest needs; suggest additional items and create a wardrobing experience.
  • Maintain product, sales, promotion, payment, exchange, return, and security knowledge; build Guest relationships and support Guest loyalty.
  • Meet personal sales-per-hour, average sales, and total net sales goals, and help plan and improve store sales performance.
  • Recruit, train, coach, motivate, and develop Teammates; support interviews, shift orientation, sales presentation training, and non-sales-position training.
  • Partner with the Store Manager to select and implement the store’s education focus and delegate work toward business goals.
  • Own and influence product presentation and store zones; assign projects, maintain visual standards, and ensure freight is appropriately displayed.
  • Maintain a clean, organized, and shoppable sales floor and backroom; identify merchandising opportunities and communicate recommendations.
  • Complete and teach opening and closing checklists and Point of Sale procedures; perform cashiering and related register tasks.
  • Follow loss-prevention, security, payment, return, exchange, policy, and safety procedures; recognize and respond to security risks and emergencies.
  • Complete markdowns, pulls, inbound and outbound freight, recalls, and returns to vendors; monitor store supplies and inventory concerns.
  • Communicate policy violations and Teammate or Guest concerns to appropriate leaders or Human Resources in a timely, confidential manner.
  • Assist the Store Manager in supervising; act as Store Manager in their absence and handle emergencies in accordance with company guidelines.
  • Complete scheduled shifts and cover shifts as needed; work a flexible schedule, including mornings, evenings, weekends, and specified holiday periods.
  • Travel to and cover other stores within the district based on business needs.
  • Perform other duties and special projects as assigned.

Benefits

  • Insurance
  • Spending and Savings Accounts
  • Paid Time Off
  • 401(k) Retirement Plan
  • Teammate Discount
  • Performance Bonuses
  • Leave Options
  • Employee Assistance Program
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