Assistant in Training

The Buckle, Inc.•Frisco, TX

4d•Onsite

About The Position

The Assistant in Training (AIT) and Assistant Manager help fulfill Buckle’s mission to create the most enjoyable shopping experience possible for Guests. They perform sales, merchandising, and operational tasks, and work with the Store Manager and Leadership Team to develop sales, recruit Teammates, and provide leadership. They share responsibility for training and motivating Teammates and act as the Store Manager in their absence. The Assistant Manager role is a progression from AIT and includes additional high-level duties, while most duties and responsibilities are shared. The role focuses on providing engaging Guest service, achieving sales goals, building Guest relationships, developing and coaching Teammates, and maintaining visual merchandising standards. Operational duties include completing store procedures and checklists, supporting loss prevention, handling merchandise and inventory tasks, maintaining a clean and organized store, and responding to emergencies when the Store Manager is absent. The position assists the Store Manager in supervising and may require travel to cover other stores in the District based on business needs. The role is performed in a retail store setting with a usually moderate noise level. Physical duties include standing, walking, handling items, reaching, climbing or balancing, jumping, stooping, kneeling, crouching, crawling, and lifting and maneuvering up to 50 pounds throughout the store and backroom. The position may involve mornings, evenings, weekends, and work on the day of or day after Thanksgiving and Christmas, based on business needs.

Requirements

High school diploma or general education degree (GED), or one to three months of related retail experience and/or training, or an equivalent combination of education and experience.
Ability to provide customer service, communicate product information, and work toward sales goals.
Ability to train, coach, motivate, and communicate effectively with Teammates and Guests.
Ability to perform sales, merchandising, store operations, and loss-prevention duties.
Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on business needs.
Ability to complete scheduled shifts and cover shifts when needed.
Ability to travel to and cover other stores within the District based on business needs.
Ability to lift and maneuver 50 pounds throughout the store and backroom.
Ability to meet the physical demands of the role, including standing, walking, reaching, climbing or balancing, jumping, stooping, kneeling, crouching, crawling, and talking or hearing.
Required vision abilities include close, distance, and color vision, peripheral vision, depth perception, and ability to adjust focus.

Responsibilities

Greet Guests, provide attentive service, answer questions, recommend merchandise, and help Guests locate or obtain products.
Suggest additional items, create wardrobing experiences, demonstrate product knowledge, and build client-based Guest relationships.
Achieve personal sales-per-hour, average sales, and total net sales goals, and contribute to store sales performance and business-builder goals.
Use the Sales Presentation Guide (SPG), identify opportunities to improve Teammates’ presentations, and share product, sales, promotion, payment, exchange, and security knowledge.
Plan sales goals with the Store Manager and demonstrate ownership of store sales performance.
Identify recruiting opportunities and assist the Store Manager with recruiting and staffing needs.
Train, coach, motivate, and develop Teammates in accountability, shift orientation, loss prevention, sales presentation, product knowledge, and other job duties.
Help create a positive floor culture, communicate with Teammates and leaders, and execute training, daily setup, and performance-review activities.
Partner with the Store Manager to select and implement education focuses and support store business goals.
Own and influence product presentation through zone ownership, assigning projects, teaching visual tools, and partnering with the Store Manager to manage the store’s four zones.
Ensure Teammates follow visual standards and checklists, maintain appropriate product displays and sizing, and communicate merchandising opportunities and recommendations.
Maintain visual standards on the sales floor and in the backroom and use the Performance Tracker to identify improvements.
Work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs.
Complete opening and closing checklists and scheduled shifts, cover shifts when needed, and execute and teach point-of-sale procedures.
Follow loss-prevention policies, recognize security risks and theft, and complete required daily bag and purse checks.
Maintain a clean, organized, and shoppable store; complete markdowns, pulls, freight, recalls, and returns to vendors; and monitor store supplies.
Communicate concerns and policy violations to the Store Manager, District Manager, or Human Resources in a timely and confidential manner.
Complete new-hire paperwork and tasks according to Human Resources guidelines and legal policies.
Build effective working relationships with Corporate Office departments and provide feedback to the Store Manager and Leadership Team.
Assist the Store Manager in supervising, conduct interviews as needed, support Leadership, and handle schedule changes professionally.
Travel to and cover other stores within the District based on business needs.
Handle emergencies in the Store Manager’s absence in accordance with company guidelines and perform other assigned duties.