Assistant in Training

The Buckle, Inc.•Indianapolis, IN

3d•Onsite

About The Position

The Assistant in Training (AIT) and Assistant Manager help fulfill Buckle’s mission of creating the most enjoyable shopping experience possible for Guests. They perform sales, merchandising, and operational tasks assigned by store management, including cashiering, merchandise display and pulls, register procedures, and routine facility cleaning. They work with the Store Manager and Leadership Team to develop sales, recruit Teammates, and provide leadership. They share responsibility for training and motivating Teammates and act as Store Manager in the manager’s absence. The Assistant Manager role is a progression from AIT and includes additional higher-level duties, though most responsibilities are shared. The role focuses on providing excellent Guest service and achieving sales goals; recruiting, training, coaching, and developing Teammates; maintaining visual merchandising standards; and supporting store operations, inventory, loss prevention, scheduling, and leadership. The position assists the Store Manager in supervising and may travel to or cover other stores within the district as business needs require.

Requirements

High school diploma or GED, or one to three months of related retail experience and/or training, or an equivalent combination of education and experience.
Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs.
Ability to travel to and cover other stores within the district based on business needs.
Ability to stand, walk, use hands, reach, climb or balance, jump, stoop, kneel, crouch or crawl, and talk or hear; occasional sitting is required.
Physical ability to lift and maneuver 50 pounds throughout the store and backroom.
Vision abilities including close, distance, color, peripheral and depth vision, and the ability to adjust focus.

Responsibilities

Provide friendly, engaging Guest service, answer questions, recommend merchandise, anticipate Guest needs, and build Guest relationships.
Achieve personal sales-per-hour, average sales, total net sales, and other sales goals; support store performance and business builders.
Demonstrate product knowledge and sales presentation skills, use the Sales Presentation Guide, and share product education with the Team.
Maintain knowledge of promotions, payment and exchange policies, return procedures, and security practices.
Recruit, train, coach, motivate, and develop Teammates; assist the Store Manager with staffing needs and daily interviews.
Support daily setup, training, performance reviews, shift orientation, loss prevention, sales presentation standards, and Teammate accountability.
Promote a positive floor culture, model the dress code, communicate with the Team, and help implement store education priorities.
Manage and influence visual merchandising through zone ownership, store tours, visual standards, freight presentation, and floor and backroom organization.
Execute and train others on opening and closing checklists, point-of-sale procedures, markdowns, pulls, freight, recalls, and vendor returns.
Maintain a clean, organized, shoppable store and adequate supplies; communicate merchandise-handling concerns and policy or conduct concerns through appropriate channels.
Follow company policies, procedures, ethics, loss-prevention guidelines, and human-resources and legal requirements.
Complete scheduled shifts, cover shifts when needed, handle schedule changes professionally, and work a flexible schedule based on store needs.
Act as Store Manager in their absence, handle emergencies according to company guidelines, and assist with store supervision.
Travel to and cover other stores within the district as business needs require.
Perform other duties and special projects as assigned.