Assistant in Training

The Buckle, Inc.•Stillwater, OK

3d•Onsite

About The Position

The Assistant in Training (AIT) and Assistant Manager help fulfill Buckle’s mission to create the most enjoyable shopping experience possible for Guests. They perform sales, merchandising, and operational tasks assigned by store management, including cashiering, merchandise displays and pulls, register procedures, and routine facility cleaning. They work with the Store Manager and Leadership Team to develop sales, recruit Teammates, and provide leadership. They share responsibility for training and motivating Teammates and act as Store Manager in the manager’s absence. The Assistant Manager role is a progression from AIT and includes additional higher-level duties, though most responsibilities are shared. The role provides Guest service and drives sales through product knowledge, personal sales goals, client relationships, and sales presentation. It also involves recruiting, training, coaching, and motivating Teammates; supporting visual merchandising and store standards; and carrying out store operations, including inventory, loss prevention, scheduling coverage, and opening and closing procedures. The position assists the Store Manager in supervising the store and may travel to cover other stores within the district based on business needs. This position is performed in a retail store setting with usually moderate noise. The role requires a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, depending on store and business needs.

Requirements

High school diploma or GED; or one to three months of related retail experience and/or training; or an equivalent combination of education and experience.
Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs.
Ability to travel to and cover other stores within the district based on business needs.
Ability to stand, walk, use hands to handle or feel objects, reach, climb or balance and jump, stoop, kneel, crouch or crawl, and talk or hear; occasional sitting is required.
Physical ability to lift and maneuver 50 pounds throughout the store and backroom.
Vision abilities including close, distance, and color vision, peripheral vision, depth perception, and ability to adjust focus.
Ability to perform essential job functions satisfactorily, with reasonable accommodations where applicable.

Responsibilities

Greet Guests, provide attentive and engaging service, answer questions, recommend and locate merchandise, and anticipate Guest needs.
Demonstrate product knowledge and sales techniques, maintain knowledge of promotions and store policies, and meet personal sales and business-builder goals.
Build Guest relationships and client-based business, support Guest loyalty, and use tools such as the Sales Presentation Guide to achieve sales goals.
Partner with the Store Manager to plan sales goals and demonstrate ownership of store sales performance.
Recruit, train, coach, educate, and motivate Teammates; support hiring, onboarding, interviews, and ongoing development.
Promote a positive floor culture, model the dress code and leadership behaviors, and help delegate and implement store education and sales focuses.
Own and influence product presentation through zone ownership, visual standards, store tours, freight-to-floor execution, and coordination of merchandising projects.
Maintain a clean, organized, and shoppable store, and ensure the sales floor and backroom meet visual standards.
Follow opening and closing procedures, complete checklists, execute point-of-sale procedures, and handle payments, returns, and exchanges according to policy.
Monitor security risks and theft, follow loss-prevention guidelines, and handle emergencies in the Store Manager’s absence according to Company guidelines.
Complete markdowns, pulls, inbound and outbound freight, recalls, vendor returns, and other inventory tasks; maintain adequate supplies.
Communicate concerns and policy violations to appropriate management or Human Resources in a timely and confidential manner.
Assist the Store Manager in supervising the store, provide feedback and guidance, and cover shifts or other stores within the district as needed.
Complete new-hire paperwork and assigned planning, projects, and other duties.