Assistant in Training

The Buckle, Inc.•Bismarck, ND

3d•Onsite

About The Position

The Assistant in Training (AIT) supports the Store Manager and Leadership Team in creating an enjoyable shopping experience for Guests. The role combines sales, merchandising, store operations, teammate training, and leadership responsibilities. The AIT helps develop sales, recruit and train Teammates, maintain store standards, and may act as Store Manager in the manager’s absence. The Assistant Manager role is a progression from AIT and includes additional duties, while most responsibilities are shared. The position involves providing attentive customer service, meeting sales goals, building Guest relationships, coaching and developing Teammates, maintaining visual merchandising standards, and executing operational procedures. The AIT assists with staffing, scheduling, inventory, loss prevention, store planning, and store leadership. The role requires a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, depending on store and business needs. The position is performed in a retail store setting with usually moderate noise.

Requirements

High school diploma or GED, or one to three months of related retail experience and/or training, or an equivalent combination of education and experience.
Ability to work a flexible schedule, potentially including mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs.
Ability to travel to and cover other stores within the District based on business needs.
Ability to perform the physical demands of the role, including lifting and maneuvering up to 50 pounds throughout the store and backroom.
Ability to stand, walk, use hands to handle items, reach, climb or balance and jump, stoop, kneel, crouch or crawl, and talk or hear; occasional sitting is required.
Required vision abilities include close, distance, and color vision, peripheral vision, depth perception, and the ability to adjust focus.

Responsibilities

Greet Guests, provide engaging customer service, answer questions, recommend merchandise, and help fulfill Guest needs.
Meet personal sales goals and contribute to store sales performance, Guest loyalty, and business-builder results.
Use the Sales Presentation Guide (SPG), product knowledge, and showmanship to support sales and coach sales presentations.
Build and maintain Guest relationships, recognize Guest levels, and encourage Guest involvement with products.
Assist with recruiting, interviewing, training, coaching, motivating, and developing Teammates.
Help Store Management set education priorities, delegate tasks, support team development, and maintain a positive floor culture.
Own and influence product presentation through zone ownership, visual standards, store tours, freight processing, and floor and backroom organization.
Monitor merchandise presentation and inventory flow, identify merchandising opportunities, and communicate recommendations to the Store Manager.
Execute store operations including opening and closing procedures, POS procedures, payments, returns, exchanges, markdowns, pulls, freight, recalls, and vendor returns.
Follow loss prevention, security, company policy, and ethics guidelines; communicate concerns or policy violations to appropriate leaders.
Maintain a clean, organized, and shoppable store and ensure supplies are adequately stocked.
Assist the Store Manager with planning, staffing, schedule changes, store administration, and timely completion of new-hire paperwork.
Cover shifts and other stores within the District as business needs require.
Act as Store Manager in the manager’s absence, including handling emergencies according to company guidelines.
Perform other duties and special projects as assigned.