Assistant in Training

The Buckle, Inc.•Abilene, TX

3d•Onsite

About The Position

The Assistant in Training (AIT) supports Buckle’s mission to create the most enjoyable shopping experience possible for Guests. Working directly with the Store Manager and Leadership Team, the AIT performs sales, merchandising, and operational tasks; helps develop sales and recruit Teammates; and shares responsibility for training and motivating the team. The AIT acts as Store Manager in the manager’s absence. The Assistant Manager role is a progression from AIT and includes additional high-level duties, while most responsibilities are shared. The position provides attentive Guest service and supports sales goals, product education, merchandising standards, staff development, and store operations. The AIT helps maintain an organized, clean, and shoppable retail store, follows company policies and loss-prevention practices, and supports the Store Manager in supervising the team. The role requires a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, depending on business needs. It may also require travel to cover other stores within the district. The work takes place in a retail store setting with usually moderate noise. The role involves frequent standing, walking, handling and reaching, climbing or balancing, jumping, stooping, kneeling, crouching or crawling, and talking or hearing; occasional sitting; and the ability to lift and maneuver up to 50 pounds throughout the store and backroom. A high school diploma or GED, one to three months of related retail experience and/or training, or an equivalent combination is required.

Requirements

High school diploma or general education degree (GED), or one to three months of related retail experience and/or training, or an equivalent combination of education and experience.
Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs.
Ability to travel to and cover other stores within the district based on business needs.
Ability to lift and maneuver 50 pounds throughout the store and backroom.
Ability to perform the physical activities described for the role, including standing, walking, handling and reaching, climbing or balancing, jumping, stooping, kneeling, crouching or crawling, and talking or hearing.
Ability to execute and teach point-of-sale procedures and follow company policies and loss-prevention practices.
Ability to provide Guest service, communicate effectively, accept and give feedback, and support and lead Teammates.

Responsibilities

Deliver friendly, engaging Guest service and help Guests select merchandise suited to their needs.
Meet personal sales goals and contribute to store sales, Guest loyalty, and business-builder results.
Demonstrate product knowledge and sales techniques, and share product and sales education with Teammates.
Build Guest relationships and support client-based business, including fit appointments, Buckle credit card, and Guest Connect activities.
Plan sales goals with the Store Manager and take ownership of store sales performance.
Recognize recruiting opportunities and assist the Store Manager with recruiting and staffing needs.
Train, coach, motivate, and develop Teammates in sales, service, loss prevention, shift orientation, and other store procedures.
Support a positive floor culture, model the dress code, and encourage Teammates to complete daily tasks and meet performance standards.
Partner with the Store Manager to select and implement education focuses and delegate and review team assignments.
Coordinate merchandising zones and projects; ensure Teammates follow visual standards, the visual library, and weekly visual checklists.
Keep the sales floor sized, merchandise displayed appropriately, and visual standards maintained on the sales floor and in the backroom.
Complete and teach opening and closing checklists, point-of-sale procedures, markdowns, pulls, freight processing, recalls, and returns to vendors.
Maintain a clean, organized, and shoppable store; monitor supplies and communicate merchandise-handling concerns.
Follow payment, return, exchange, security, loss-prevention, company policy, and ethics requirements.
Complete scheduled shifts and cover shifts when needed; handle schedule changes professionally.
Communicate policy violations and Teammate or Guest concerns to appropriate leaders or Human Resources in a timely, confidential manner.
Assist the Store Manager in supervising the store, conducting interviews as needed, and handling emergencies in the manager’s absence.
Travel to and cover other stores within the district based on business needs.
Perform other duties and special projects as assigned.