Assistant in Training

The Buckle, Inc.•Garden City, KS

4d•Onsite

About The Position

The Assistant in Training (AIT) and Assistant Manager help fulfill Buckle’s mission to create the most enjoyable shopping experience possible for Guests. They perform sales, merchandising, and operational tasks assigned by store management, including cashiering, merchandise displays and pulls, register procedures, and routine facility cleaning. They work directly with the Store Manager and Leadership Team to develop sales, recruit Teammates, provide leadership, and share responsibility for training and motivating Teammates. They may act as Store Manager in the manager’s absence. The Assistant Manager role is a progression from AIT and includes additional high-level duties, although most duties are shared. The role delivers customer service and sales, develops and coaches Teammates, manages visual merchandising, and supports store operations and leadership. The position assists the Store Manager in supervising and may travel to cover other stores in the district based on business needs. Work is performed in a retail store setting, where the noise level is usually moderate.

Requirements

High school diploma or GED, or one to three months of related retail experience and/or training, or an equivalent combination of education and experience.
Ability to provide effective customer service and meet sales and performance goals.
Ability to train, motivate, coach, and communicate effectively with Teammates and Guests.
Ability to work a flexible schedule, including mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs.
Ability to complete scheduled shifts and cover shifts when needed.
Ability to travel to other stores within the district based on business needs.
Physical ability to lift and maneuver 50 pounds throughout the store and backroom.
Ability to perform the described physical activities, including standing, walking, using hands, reaching, climbing or balancing and jumping, stooping, kneeling, crouching or crawling, and talking or hearing.
Required vision abilities include close, distance, color, peripheral, and depth vision, and ability to adjust focus.

Responsibilities

Greet Guests, provide engaging and attentive service, answer merchandise questions, recommend products, and create wardrobing experiences.
Meet personal sales and business-builder goals, use the Sales Presentation Guide, build Guest relationships, and support store sales performance.
Maintain knowledge of merchandise, promotions, payment and exchange policies, security practices, and Guest loyalty programs.
Recruit, train, motivate, and develop Teammates; assist with staffing needs, interviews, training plans, and performance accountability.
Coach Teammates on sales presentations, product knowledge, denim showmanship, service standards, dress code, and daily tasks.
Coordinate and review visual zones, maintain visual standards, merchandise freight, keep the sales floor sized and shoppable, and communicate merchandising recommendations.
Complete and teach opening and closing checklists and Point of Sale procedures; handle payments, returns, exchanges, markdowns, pulls, freight, recalls, and vendor returns.
Maintain a clean, organized store; monitor supplies and inventory; follow Loss Prevention, security, company policy, and ethics requirements.
Communicate policy violations and Teammate or Guest concerns to appropriate management or Human Resources.
Assist the Store Manager with planning, leadership, store operation, and emergency response when the Store Manager is absent.
Complete scheduled shifts and cover shifts as needed; work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas.
Travel to and cover other stores within the district when business needs require.
Perform other duties and special projects as assigned.