Assistant in Training

The Buckle, Inc.•Tyler, TX

3d•Onsite

About The Position

The Assistant in Training (AIT) and Assistant Manager help fulfill Buckle’s mission to create the most enjoyable shopping experience possible for Guests. They perform sales, merchandising, and operational tasks assigned by store management, including cashiering, merchandise display and pulls, register procedures, and routine facility cleaning. They work with the Store Manager and Leadership Team to develop sales, recruit Teammates, and provide leadership. They share responsibility for training and motivating Teammates and act as Store Manager in the manager’s absence. The Assistant Manager role is a progression from AIT and includes additional high-level duties, while most responsibilities are shared. The role focuses on sales generation and Guest service; recruiting, training, and developing Teammates; visual merchandise management; store operations; and supervisory leadership. The position requires a flexible schedule based on store and business needs, including mornings, evenings, weekends, and the day of and day after Thanksgiving and Christmas. Travel to cover other stores within the District may also be required. The job is performed in a retail store setting with usually moderate noise. Physical demands include regularly standing, walking, handling items, reaching, climbing or balancing and jumping, stooping, kneeling, crouching or crawling, and talking or hearing. The role occasionally requires sitting and requires the ability to lift and maneuver 50 pounds throughout the store and backroom.

Requirements

High school diploma or GED; or one to three months of related retail experience and/or training; or an equivalent combination of education and experience.
Ability to work a flexible schedule, potentially including mornings, evenings, weekends, and the day of and day after Thanksgiving and Christmas, based on store and business needs.
Ability to travel to and cover other stores within the District based on business needs.
Ability to stand, walk, handle and feel items, reach, climb or balance and jump, stoop, kneel, crouch or crawl, and talk or hear regularly; ability to sit occasionally.
Ability to lift and maneuver 50 pounds throughout the store and backroom.
Vision abilities including close, distance, color, peripheral, and depth vision, and the ability to adjust focus.
Ability to perform the essential duties satisfactorily, with reasonable accommodation where applicable.

Responsibilities

Greet Guests and provide friendly, engaging, and knowledgeable service throughout the store.
Answer Guest questions, recommend and locate merchandise, anticipate needs, suggest additional items, and create a wardrobing experience.
Use product knowledge and sales education to demonstrate merchandise and support sales goals, Guest loyalty, and client relationships.
Maintain knowledge of promotions, payment and exchange policies, security practices, and return procedures.
Use the Sales Presentation Guide and other tools to achieve personal and store sales goals and support Teammate presentations.
Work with the Store Manager to plan sales goals and take ownership of the store’s sales performance.
Recruit Teammates using recruiting tools and referrals, assist with store staffing, and maintain candidate and contact information.
Train, coach, motivate, and develop Teammates in sales, service, accountability, loss prevention, leadership, and non-sales positions.
Help set and implement the store’s education focus, delegate tasks, support business goals, and track work using department calendars and delegation tools.
Lead by example, maintain a positive floor culture, provide feedback, and support Teammate and Team Leader development.
Manage product and visual presentation through zone ownership, store tours, visual standards, freight placement, and floor and backroom presentation.
Identify merchandising opportunities and communicate recommendations to the Store Manager; use tools and performance information to improve visual results.
Complete opening and closing checklists, operate and teach point-of-sale procedures, and carry out markdowns, pulls, freight processing, recalls, and returns to vendors.
Maintain a clean, organized, and shoppable store; monitor supplies and provide feedback about merchandise handling.
Follow loss prevention, payment, return, exchange, ethics, and company policy requirements; recognize and appropriately address security risks and concerns.
Complete assigned shifts and cover shifts when needed; handle schedule changes professionally and communicate concerns to the appropriate leaders or Human Resources.
Assist the Store Manager with supervision, interviews, planning, store operations, and emergencies when the Store Manager is absent.
Travel to and cover other stores within the District based on business needs.
Perform other duties and special projects as assigned.