Assistant in Training

The Buckle, Inc.•Cape Girardeau, MO

4d•Onsite

About The Position

The Assistant in Training (AIT) and Assistant Manager help fulfill Buckle’s mission to create the most enjoyable shopping experience possible for Guests. They perform sales, merchandising, and operational tasks assigned by store management, including cashiering, merchandise display and pulls, register procedures, and routine facility cleaning. Working directly with the Store Manager and Leadership Team, they help develop sales, recruit Teammates, provide leadership, train and motivate Teammates, and act as Store Manager in the manager’s absence. The Assistant Manager role is a progression from AIT and includes additional higher-level duties, while most responsibilities are shared. The role focuses on sales generation and Guest service, Teammate recruiting and development, visual merchandising, store operations, and leadership. The AIT supports store performance by meeting sales goals, delivering attentive service, developing product knowledge, coaching Teammates, maintaining visual standards, and helping ensure the store operates effectively. The position may require a flexible schedule, including mornings, evenings, weekends, and certain holiday periods, as well as travel to cover other stores within the district based on business needs. The position regularly takes place in a retail store with a usually moderate noise level. Physical duties include standing, walking, reaching, handling items, climbing or balancing, jumping, stooping, kneeling, crouching, crawling, and lifting or maneuvering up to 50 pounds throughout the store and backroom. Sitting is occasionally required.

Requirements

High school diploma or GED, or one to three months of related retail experience and/or training, or an equivalent combination of education and experience.
Ability to perform each essential duty satisfactorily, with reasonable accommodations available for individuals with disabilities.
Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on business needs.
Ability to complete scheduled shifts and cover shifts when needed.
Ability to travel to cover other stores within the district based on business needs.
Ability to lift and maneuver 50 pounds throughout the store and backroom.
Ability to stand, walk, handle and feel items, reach, climb or balance, jump, stoop, kneel, crouch, crawl, and talk or hear; occasional sitting is required.
Vision abilities including close, distance, color, and peripheral vision, depth perception, and ability to adjust focus.
Ability to deliver strong Guest service, communicate effectively, demonstrate product knowledge, and meet sales goals.
Ability to train, coach, motivate, and lead Teammates and to give and receive feedback.
Ability to use point-of-sale procedures, store tools, checklists, and loss prevention practices.

Responsibilities

Greet Guests, provide attentive service, answer merchandise questions, recommend and locate products, anticipate Guest needs, and create a wardrobing experience.
Demonstrate product knowledge and sales techniques, share knowledge with the Team, and stay informed about promotions, payment and exchange policies, and security practices.
Meet personal sales-per-hour, average-sale, total net sales, and other business goals; plan sales goals with the Store Manager and take ownership of store sales performance.
Provide service throughout the store, including the front area, sales floor, fitting rooms, and register area; handle returns and exchanges effectively and build Guest relationships and client-based business.
Use the Sales Presentation Guide and store tools to support sales, Guest loyalty, fit appointments, credit card engagement, and product selection.
Lead by example, maintain high standards, welcome feedback, and communicate Guest levels and business-driven questions to the Team and leaders.
Identify recruiting opportunities, assist the Store Manager with staffing and interviews, maintain candidate contact information, and support recruiting efforts.
Train, coach, motivate, and develop Teammates in sales presentation, product knowledge, loss prevention, shift orientation, accountability, and non-sales positions.
Help maintain a positive floor culture, demonstrate dress-code standards, complete daily setup and training activities, and use the Performance Tracker.
Develop department results, complete department check-ins and calendar actions, track delegated work, and help implement the store’s education focus and business goals.
Own and influence merchandise zones; delegate, demonstrate, and review zone work with the Store Manager and ensure Teammates follow visual standards and checklists.
Monitor merchandise flow and presentation, identify merchandising opportunities, communicate recommendations, maintain a sized and shoppable sales floor, and uphold visual standards on the floor and in the backroom.
Work a flexible schedule based on store and business needs, including mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas.
Use planners and opening and closing checklists; execute and teach point-of-sale procedures and other store tools and processes.
Recognize and respond to security risks and theft, follow loss prevention guidelines, and handle payments, returns, exchanges, and related policies correctly.
Complete scheduled shifts and cover shifts when needed; keep the store clean, organized, and shoppable; monitor supplies and provide feedback about merchandise handling.
Communicate policy violations and Teammate or Guest concerns promptly and confidentially to appropriate management or Human Resources contacts.
Complete new-hire paperwork and tasks according to Human Resources guidelines and legal policies; handle markdowns, pulls, freight, recalls, and vendor returns.
Build effective relationships and communication with Corporate Office departments and support planning across weekly, monthly, and yearly time frames.
Support leadership, give and receive feedback, promote personal and store growth, maintain professional relationships, solve problems, and administer Buckle’s Commitment to Success.
Travel to and cover other stores within the district based on business needs; handle schedule changes professionally and respond to emergencies in the Store Manager’s absence.
Perform other duties and special projects as assigned.