Assistant in Training

Pioneer Square•Stillwater, OK

3d•Onsite

About The Position

The Assistant in Training (AIT) supports the store’s mission to create an enjoyable shopping experience for Guests. Working with the Store Manager and Leadership Team, the AIT helps develop sales, recruit and train Teammates, and provide leadership. The role also includes sales, merchandising, and operational duties such as cashiering, merchandise displays and pulls, register procedures, and routine facility cleaning. The AIT shares responsibility for training and motivating Teammates and acts as Store Manager in the manager’s absence. The Assistant Manager role is a progression from AIT and adds higher-level duties, while most duties and responsibilities are shared. The position focuses on delivering excellent Guest service, meeting sales goals, developing Teammates, managing visual merchandising, and supporting store operations. It requires a flexible schedule based on store and business needs, including mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas. The role regularly takes place in a retail store with a usually moderate noise level.

Requirements

High school diploma or GED, or one to three months of related retail experience and/or training, or an equivalent combination of education and experience.
Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas.
Ability to stand, walk, use hands to handle or feel items, reach, climb or balance, jump, stoop, kneel, crouch or crawl, and talk or hear; sitting is occasionally required.
Ability to lift and maneuver up to 50 pounds throughout the store and backroom.
Required vision abilities include close, distance, color, and peripheral vision, depth perception, and the ability to adjust focus.
Ability to perform the essential duties satisfactorily, with reasonable accommodations available for individuals with disabilities.

Responsibilities

Greet Guests, provide attentive and engaging service, answer merchandise questions, recommend products, and help locate merchandise based on Guest needs.
Demonstrate product knowledge, communicate current sales and promotions, and use sales techniques to increase Guest selections and build client relationships.
Meet personal sales-per-hour, average-sale, and total-net-sales goals; support store sales goals and business builders, including fit appointments, Buckle credit card, and Guest Connect.
Use the Sales Presentation Guide daily, maintain sales standards, and share Guest and sales information with the Team.
Recruit, train, coach, motivate, and develop Teammates; support interviews, new-hire processes, training needs, and leadership development.
Partner with the Store Manager to set education focuses, delegate work, support staffing needs, and execute business goals and department plans.
Own and influence product presentation through zone ownership, store tours, visual standards, freight processing, and merchandise displays.
Execute and teach opening and closing procedures, Point of Sale procedures, payment and return policies, Loss Prevention practices, and other store tools.
Maintain a clean, organized, and shoppable store; complete markdowns, pulls, freight processing, recalls, vendor returns, and inventory-supply monitoring.
Recognize and report security risks, theft, policy violations, and Teammate or Guest concerns through appropriate channels.
Support the Store Manager in supervising the store, handle emergencies in the Store Manager’s absence, and cover shifts or other district stores as business needs require.
Communicate with Corporate Office departments and provide the Store Manager and Leadership Team with feedback on merchandise handling and store operations.
Complete scheduled shifts and other assigned duties or special projects.